Chase reviews

3.8

72% would recommend to a friend

(10,660 total reviews)

Jamie Dimon

75% approve of CEO

70% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,660 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
1.0
Oct 31, 2008
Recommend
CEO approval
Business Outlook

Pros

Initially, when I started to work for Chase, things were great! The management team seemed helpful, kind and excited for me, as a new manager with a lot of past experience, to succeed. But.........things really started to change. So, not a lot of good reasons, if any

Cons

As a manager, I did very well intially, worked well over 50 hours, and grew the area as my job needed me to do. One of the major problems is that you as a manager take on a lot of complaints from customers. Complaints directed related to the Operations side of things. This company cannot get their operations department down!!! I got so tired of dealing with "ISSUES" due to Operations. The other thing that bothers me is not understanding how Chase upper management will continue to keep "inferior" loan officers on board who are not putting the customers best interest first, they get a lot of complaints, and there is always a problem on their loans. Why keep these people on???? I knew something regarding Stated income Stated Asset was being originated fraudulently with one of my Lo's and I reported it to my superior. This Sr. Manager just didn't want to hear about it and didn't do anything about this Loan officer increasing the income to get a re-active stated passed to get the deal done. Very sad. I should of know then that this mortgage department would fail and it looks like its happening. Everyone is jumping ship

3.0
May 15, 2008
Recommend
CEO approval
Business Outlook

Pros

Chase is a great company. It's always good to work for a large corporation in terms of the great benefits. Chase also has a very good commission structure for personal bankers compared to others.

Cons

management is VERY mirco management style, they implore pushy sales tactics. There is a poor quality of managers at the branch management level.... A lot of them come from retail environments that have nothing to do with banking at all. Many of them are not even licensed to sell the products that they bankers can. Many of them are professional bad managers and have never been on the sales floor and therefore do not know a THING about what their employees are experiencing and feeling.

4.0
May 10, 2008
Recommend
CEO approval
Business Outlook

Pros

Open communication: virtually you can contact anyone who work for JPMorgan Chase around the globe, even Jaime Dimon. Opportunities: there are lots of different types of jobs available, not necesarily only for banking but marketing, communication, human resources, IT, training etc. Support from senior people from different lines of businsses: there is a mentor program which I found quite helpful. Benefit: 401K matching 5%, pension is still offered after 1 year of service which is very rare nowadays, the health benefit is great and from time to time, there's extra bonus for employees who earn below certain level.

Cons

extremely low salary, haven't increase for at least 6 years. Sometimes, it's too micro-manage.

Viewing 100 - 102 of 10,660 Reviews

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