Pros
-Lunch is covered by up to ~$8.00 every day -You can work as much overtime as you like -Flexible PTO -Personal growth (promote within) -Travel opportunities, mainly Canada and Israel if you are a Technical Support Advisor (company provides means of compensation) -Upper level management is very understanding and ask for you to share your thoughts/ideas with them -All product team managers are very understanding and easy to get along with -You have the ability to expand your product knowledge by attending training- after your shift or during the work day, depending on the subject. -Happy Hour once a month (no alcohol) with great food and drinks/deserts. -One big cake per month for to recognize birthdays and service anniversaries -Yearly raises/bonuses -Depending on how you treat others, it's like one big family
Cons
-High stress levels -Workload is way too high -Under staffed -Turnover rate -Under paid by a large margin (~ $20-$30k)