Check Point Software Technologies Technical Support Engineer reviews

The case management is so bad that you can get Anxiety issues working in this company. TAC Bangalore has no management in case assignment or helping hands. There are so many cases you will have in your bin that at times even for 9-10 days you won't get time to work on them. On daily basis you will get almost 4-5 cases and as old cases are so bad to get solved, you bin will usually remains above 25 Leads don't help in cases or moving them to correct team/engineer No proper trainings being provided but you will get the cases for that domain as well Seniors, T3/Escalation engineer are also overloaded so they also don't help even if they want to No Work life Balance You won't have any personal life while working here because it's a complete mess. No appraisals.. Very Partial in giving bonus or appraisals.

Team leads here will not assist you technically and are just to poke you. Not case with night shift . The volume of work is on much higher side, sr will be on your bins for 15 days and you will not get chance to work on. It. No work life balance. Even if you get promoted, don't expect a decent hike as it will be merged with annual appraisal. It is worse than service based. No technical help as senior engineer and escalation engineers are also over burdened . You will get cases on technology you are not trained on, no training will be provided. TAC is total mess due to mismanagement. Not salary breakup or total CTC is provided by organization, no salary revision letter or promotion letter is provided or organization.