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      Check Point Software Technologies

      Engaged Employer

      Check Point Software Technologies Technical Support Engineer reviews

      3.4

      73% would recommend to a friend

      (97 total reviews)
      avatar

      Nadav Zafrir

      56% approve of CEO

      57% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.2

      Culture & values

      3.6

      Career opportunities

      3.5

      Senior management

      3.4

      Work/Life balance

      3.0

      Compensation and benefits

      Technical Support Engineer employees have rated Check Point Software Technologies with 3.4 out of 5 stars, based on 97 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have a good working experience there. Check Point Software Technologies is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      97 reviews
      2.0
      Mar 3, 2018

      Poor Leadership & Less Learning

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best product in the market Mature customers Chances to travel abroad to get more exposure to other teams Timely product training, helps to cope up with new technologies

      Cons

      Less pay Work load Poor leadership Poor case assignment strategy No time to work on backlogs

      3.0
      Mar 2, 2017

      Technical Advisor - T2

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Free lunch -Fun training (before hitting the floors and troubleshooting) -Team activities\trips -Some great colleagues -Technology is awesome. Most fun i've ever supported/played with -So much to learn and puzzles to solve -Learn, learn and leave. You're doors have opened to a whole industry that's expanding. Think of it as a paid course that you have to attend. Graduate in 2 years to find another job. -I still love check point products. Best i have every worked with and will probably continue to be.

      Cons

      -Metrics are the worst. They don't monitor what they intend to. -Being skilled\the best will most likely not be proven in the metrics. In fact, you maybe at the bottom end -Pay is horrible -Micro management at it's finest. However, there are a couple of managers that are awesome -A lot of political games played with customers. At times i had to be dishonest to Diamond customers as i was advised. I wasn't supposed to be receiving their calls any way. -Raises are laughable. Might as well give them the money (they act like they're poor) -I have never had a manager stand up for me. Even when it was racial slurs by customers. I'm the one who got spoke to for refusing to help a customer. -When you find a better paying job, they will do their best to retain you, offer a great salary increase etc ....

      2.0
      May 23, 2016

      Good place to start indeed, not for too long.

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are lucky you will get to an interesting project. Check Point has to offer some. If you are very lucky, you can also find some friends over there.

      Cons

      If you are not, you will stuck to boring project plus a beggarly pay. Well, beggarly pay in any case.

      Viewing 94 - 96 of 97 Reviews
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      Check Point Software Technologies reviewsCheck Point Software Technologies Technical Support Engineer reviews

      Glassdoor has 2,933 Check Point Software Technologies reviews submitted anonymously by Check Point Software Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Check Point Software Technologies is right for you.