ITC is a service provider, a cost center not a revenue generator. There will always be cost pressures from the organization to do things cheaper than external competitors, despite the fact that ITC must meet the same level of organizational requirements, rigor, and overhead as OPCOs on the Upstream side. The impact of this appears to be a never-ending cycle of re-orgs spaced every 4 years where you post for your job and additional backup positions. While it's a part of life no matter where you work, the latest re-org appears to have taken a toll with many asking to be let go, and the remaining feeling the effects of lower morale. Upper management so far has failed to quantify the impacts of these re-orgs on the productivity, innovation, and overall operational excellence within the greater organization.
Those applying for low-level jobs should be mindful of any utility IT job that can easily be transitioned to a lower-cost geography.
Most people hold roles from 18 months to 3 years before moving to a different position. This is great for the individual, but bad for teams when lead by a manager or team lead that clearly has no business managing people. On the positive side most not cut out for management realize this, and seek out new roles. Unfortunately many fail to realize how bad they are, and management is not responsive enough to prevent the loss of valuable individual contributors. Remember: People leave managers, not companies.