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      Chewy

      Engaged Employer

      Chewy reviews

      3.4

      52% would recommend to a friend

      (3,941 total reviews)
      avatar

      Sumit Singh

      60% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      Chewy has an employee rating of 3.4 out of 5 stars, based on 3,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chewy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      4K reviews
      4.0
      Apr 19, 2026

      Good Opportunities with room for Growth

      Customer care manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great opportunities for growth. Good health, vision, and dental benefits. Senior Management is supportive in my personal experience. Welcoming and supportive culture that is accepting of diversity. Decent paid and unpaid time off policies. Management seems to genuinely care about employee's mental health

      Cons

      Hourly wage is not a living wage on a single income. HR has been unreliable in my personal experience. No sick time off unless you live in a state where its mandated.

      3.0
      Apr 16, 2026

      Good pay and benefits, but culture needs improvement

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and benefits. "Unlimited PTO within reason" is nice. You can easily get 4+ weeks off in a year by taking sick days and a few trips.

      Cons

      Bad culture that lacks accountability, structure, consistency, and effective communication. Human Resources is not good and never on the same page as operations. They lack policy enforcement for Team Members, making it difficult to be a front-line manager. Support groups like safety and learning are also bad due to lack of accountability and structure.

      Viewing 46 - 48 of 3,941 Reviews
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      ReviewsChewy reviews

      Glassdoor has 4,157 Chewy reviews submitted anonymously by Chewy employees. Read employee reviews and ratings on Glassdoor to decide if Chewy is right for you.