Chewy reviews

3.4

52% would recommend to a friend

(3,946 total reviews)
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Sumit Singh

60% approve of CEO

54% positive business outlook

Chewy has an employee rating of 3.4 out of 5 stars, based on 3,946 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chewy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

4K reviews
1.0
Nov 29, 2016

Supply Chain

Recommend
CEO approval
Business Outlook

Pros

From the outside the company looks like it has so much going for it. Fast growing, young, great customer service, and is located in South Florida.

Cons

Sadly, it is all a disguise and I am doing you a favor by cutting through the BS. The company is run by a group of people who see employees as replaceable resources that they are just trying to squeeze whatever they can out of before they quit. Long hours, a crummy HR, low pay, and an executive team just trying to make as much money from the pending sale of the company without a care for the employee. Add to that that I was urged to write a positive review about the company on glass door at one point is just the beginning of the company’s unethical ways. I would also stay away from Supply Chain. Supply Chain is a revolving door for new hires. Their management has been the same 3 people for as long as I can remember and any other management they try to bring in leaves after a couple months. In the year that I worked there the whole department turned over more than once. The only people who stay are ones brought up from customer service who are nothing more than executors with no supply chain background. To add to that, I have never met a group of people who disliked their management more. The management style that comes from the top of the department is dependent on fear, micro-management and time-watching. I would strongly recommend you stay away from this company.

1.0
Apr 4, 2016

STAY AWAY...

Recommend
CEO approval
Business Outlook

Pros

Some of the People that work on the floor

Cons

Management needs to stop playing favors

1.0
Jul 10, 2021
Recommend
CEO approval
Business Outlook

Pros

The pay compensation seemed fair. Also, people who don't work there and have not dealt with the Chewy directly have a positive opinion of the company.

Cons

Roles and responsibilities are not clearly defined. So you end up doing things outside of your job description (so that you can get thing inside your job description done). However, then you are expected to continue doing those task, at which point you will become overwhelmed by the volume. Your management will be supportive, until something goes wrong. Then everything is on you. I think 1st level management is just as afraid of losing their job as you. Most people on my team operated in fear of losing their job. I found the company culture as immature from the director level down. But some directors were unprofessional as well. This leads to an environment where very good people are working really heard but end up leaving the company out of frustration, or being let go due to poor management. I never felt "included" at Chewy. Although there were some very good people at Chewy. They are out numbered by the unprofessional people.

Viewing 73 - 75 of 3,946 Reviews

Glassdoor has 4,162 Chewy reviews submitted anonymously by Chewy employees. Read employee reviews and ratings on Glassdoor to decide if Chewy is right for you.