Is Chewy a good company to work for?

Chewy has an overall rating of 3.4 out of 5, based on over 4,159 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 52% of employees would recommend working at Chewy to a friend and 54% have a positive outlook for the business. The best reviews about Chewy have been left by employees working as Customer Service Supervisor , Supervisor and Area Manager II .

Does Chewy pay their employees well?

According to anonymously submitted Glassdoor reviews, Chewy employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Chewy. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Chewy?

52% of Chewy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Chewy 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Chewy?

Customer Service Representative (564) , Customer Service Representative (CSR) (213) , Fulfillment Specialist (134) , Pharmacy Technician (108) , Forklift Operator (75) , Warehouse Associate (66) , Area Manager (59) , Software Engineer (57) , Order Picker (56) , Warehouse Worker (53) , Fulfillment Associate (51) , Operations Manager (44) , Associate Director (40) , Customer Service (40) , Manager (39)

What are the pros of working at Chewy according to real employee reviews?

"Good pay and very nice" ((in 287 reviews)); "Benefits are good and not expensive." ((in 258 reviews)); "Great people to be around and they are open and willing to help when you ask." ((in 238 reviews)); "Work from home was great" ((in 118 reviews)); "You'll meet plenty of great people and coworkers which helps grow your network in return." ((in 81 reviews))

What are the cons of working at Chewy according to real employee reviews?

"Poor management and very difficult to get promoted." ((in 236 reviews)); "So you will eventually end up with a bad manager." ((in 100 reviews)); "Limited shift and time off availability ( weekends are only available off for night shift)" ((in 77 reviews)); "Long hours but if you suck it up and make the best out of you'll be ok" ((in 72 reviews)); "Too much favoritism in my building" ((in 69 reviews))

What are employees saying about Chewy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Chewy layoffs and their outlook for job security at Chewy in 2026.

What are the top reviewed Chewy locations?

Hollywood , Dallas , Boston , Dania Beach , Louisville , Richardson , Plantation , Ocala , Fort Lauderdale , Mechanicsburg , Clayton , Dania , Wilkes-Barre , Salisbury , Phoenix , Reno , Dayton , Jessup , Goodyear , Miami , Vandalia , Sparks , Belton , Bellevue , Seattle , Minneapolis , Indianapolis , Mount Juliet , Houston , Hanover

Chewy reviews

3.4

52% would recommend to a friend

(3,943 total reviews)

Sumit Singh

60% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,943 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Chewy has an employee rating of 3.4 out of 5 stars, based on 3,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chewy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

4K reviews

4.0

Mar 11, 2026

Okay

Team manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits. Work from home. Decent hours

Cons

like high school culture. no overtime

1.0

Mar 11, 2026

Chewy loves their customers but could care less about their employees.

Pharmacy technician

Recommend

CEO approval

Business Outlook

Pros

The benefits and pay are decent ….. at first. I don’t have any pros anymore . We don’t get paid to do 3 jobs but they want us to do 3 jobs

Cons

Over time you realize that they want you to be a robot . I started out in pharmacy on phones. After all while I moved to email. During training we were told we’d do emails only. Then after training they said we’d take some calls and the emailer rotated weekly . It went from weekly rotation to now back to back calls every single day and still working emails . Then they want you to be chat trained as well. That’s three jobs and no extra pay. All day you’re flipping channels on and off. Just when you think you have some stability, think again. I use to love this job but it has become draining. The customers are extremely entitled.

5.0

Mar 11, 2026

Lovely Place

Product manager

Recommend

CEO approval

Business Outlook

Pros

Love the Work and Office

Cons

None come to mind right now

Viewing 79 - 81 of 3,943 Reviews

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Jobs at Chewy

Workday Solutions Manager (Payroll & Absence)

Fulfillment Specialist

Chewy

Chewy reviews

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Reviews by job title

Okay

Chewy loves their customers but could care less about their employees.

Lovely Place

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