Item: Chewy
Rating: 5
Author: Current employee - Customer Service

Question 1

Is Chewy a good company to work for?

Accepted Answer

Chewy has an overall rating of 3.4 out of 5, based on over 4,159 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 52% of employees would recommend working at Chewy to a friend and 54% have a positive outlook for the business. The best reviews about Chewy have been left by employees working as Customer Service Supervisor, Supervisor and Area Manager II.

Question 2

Does Chewy pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Chewy employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Chewy. This rating has decreased by 2% over the last 12 months.

Question 3

How satisfied are employees working at Chewy?

Accepted Answer

52% of Chewy employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Chewy 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

Question 4

What are the top reviewed jobs at Chewy?

Accepted Answer

Customer Service Representative (564), Customer Service Representative (CSR) (213), Fulfillment Specialist (134), Pharmacy Technician (108), Forklift Operator (75), Warehouse Associate (66), Area Manager (59), Software Engineer (57), Order Picker (56), Warehouse Worker (53), Fulfillment Associate (51), Operations Manager (44), Associate Director (40), Customer Service (40), Manager (39)

Question 5

What are the pros of working at Chewy according to real employee reviews?

Accepted Answer

"Good pay and very nice" ((in 287 reviews)); "Benefits are good and not expensive." ((in 258 reviews)); "Great people to be around and they are open and willing to help when you ask." ((in 238 reviews)); "Work from home was great" ((in 118 reviews)); "You'll meet plenty of great people and coworkers which helps grow your network in return." ((in 81 reviews))

Question 6

What are the cons of working at Chewy according to real employee reviews?

Accepted Answer

"Poor management and very difficult to get promoted." ((in 236 reviews)); "So you will eventually end up with a bad manager." ((in 100 reviews)); "Limited shift and time off availability ( weekends are only available off for night shift)" ((in 77 reviews)); "Long hours but if you suck it up and make the best out of you'll be ok" ((in 72 reviews)); "Too much favoritism in my building" ((in 69 reviews))

Question 7

What are employees saying about Chewy layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Chewy layoffs and their outlook for job security at Chewy in 2026.

Question 8

What are the top reviewed Chewy locations?

Accepted Answer

Hollywood, Dallas, Boston, Dania Beach, Louisville, Richardson, Plantation, Ocala, Fort Lauderdale, Mechanicsburg, Clayton, Dania, Wilkes-Barre, Salisbury, Phoenix, Reno, Dayton, Jessup, Goodyear, Miami, Vandalia, Sparks, Belton, Bellevue, Seattle, Minneapolis, Indianapolis, Mount Juliet, Houston, Hanover

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