Chewy reviews

3.4

52% would recommend to a friend

(3,947 total reviews)
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Sumit Singh

60% approve of CEO

54% positive business outlook

Chewy has an employee rating of 3.4 out of 5 stars, based on 3,947 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chewy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

4K reviews
2.0
Apr 18, 2017
Recommend
CEO approval
Business Outlook

Pros

great entry level pay job is pretty easy . insurance is decent . decent early time off

Cons

there are approximately 50-60 machines called move x 's at chewy that outbound uses to lug 100+ pound carts around however there are 80-100 people in outbound. now this is a massive problem at chewy because if you do not show up an hour early to the wharehouse you most likely will be pushing carts around all day. scanners. the scanners here are like from the 90s or something and the wrist straps will not be available at the start of your shift if you arrive "ontime" 30 mins to an hour will let you get a scanner but you have to hide it or remain in the wharehouse until the start of shift. even the management know there arent enough move x's and scanners. they refuse to order more and laugh at the fights over move x's early at the start of your shift employees will steal your move x even if you sign it out or leave valuables such as water bottles or sweatshirts even badges. the shortages here make a calm 10 hr shift into a 11 hour shift and a race to beat other coworkers to work to insure your equipment. but if you hit a traffic jam while arriving early well enjoy pushing carts for 10+ miles and not having a wrist mounted scanner for 10 hours. im currently looking for a job or most likely transferring to a different department. these shortages make the hardest working people ive met leave the company. but enjoy your 5 week adventure at chewy 😅

1.0
Feb 16, 2015

High School Part 2

Recommend
CEO approval
Business Outlook

Pros

Amazing health benefits, flexible scheduling,

Cons

There's a lot of nepotism and favoritism. The people that are "leads" or in any sort of management position don't always deserve to be there. There are some very hard working and driven people that are still in entry level positions, meanwhile they promote some less-than-great people to management positions. There's two worlds at this company: the customer service world and then the "other office" world- basically the people that have official titles. The "other office" folks look down to the CSRs. The CSRs aren't always the most professional bunch and honestly, it just feels like being back in high school with the level of maturity that occurs...or does not occur. It's also very hard to have a decent schedule, and the hours they make you work are less than wonderful. There's little to no vacation pay, and taking any sort of trip means missing out on paid days of work since it takes a long time to accrue PTO.

Viewing 118 - 120 of 3,947 Reviews

Glassdoor has 4,163 Chewy reviews submitted anonymously by Chewy employees. Read employee reviews and ratings on Glassdoor to decide if Chewy is right for you.