Chewy reviews

3.4

52% would recommend to a friend

(3,941 total reviews)
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Sumit Singh

60% approve of CEO

54% positive business outlook

Chewy has an employee rating of 3.4 out of 5 stars, based on 3,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chewy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

4K reviews
2.0
Sep 13, 2017

There are better options out there in Boston

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Most of the people in Boston are friendly and fun to work with - Small environment: it feels like a startup with the resources of a larger company - Great location: close to South Station in an up and coming area of Seaport/South Boston

Cons

- highly micromanaging environment - no equity; some higher level engineers receive equity - culture tends to be very fear based and immature: they are not open with information, I have never once heard from the CEO. In Boston they are especially trying to force the culture with HR from HQ in town regularly. Culture emphasizes hours in the office/face time over actual performance. There have been comments and a general attitude that employees in Boston don't work that much (which is not accurate). - Can sometimes feel tense between Boston and HQ - (Somewhat) recently acquired by a non tech company - no dogs in the office (even though we're a company in the pet industry. and I believe it lists that as perks on the website) - highly inexperienced leaders. Many leaders grew into management jobs by simply sticking with the company during expansion. - It seems very difficult to grow the Boston office with engineers which is concerning. A fraction of the office space is being used. - Odd romantic relationships between employees and superiors Overall, if you are experienced enough to work for a tech company in Boston, you have many other better choices. Particularly engineers.

1.0
Jan 12, 2021
Recommend
CEO approval
Business Outlook

Pros

- Interesting engineering problems - Learned how to fend for myself in a chaotic culture where politics play a heavy role

Cons

- Lack of diversity, especially at senior levels. - Management is quick to promote terrible employees, and it seemed like this was especially true for white men who worked long hours. - Upper management never listens to feedback. As a result, the best employees are constantly leaving, and everyone else is stuck in a stagnant culture - Projects are frequently mismanaged - I spent months on a project that was suddenly put on hold right after it was finished, and never made it to production - Management will constantly pull engineers off of strategic initiatives in order to support old projects. As a result, new projects are seldom completed on time. - High stress with little reward. Teams are often pitted against each other to complete projects. This stifles collaboration, makes projects drag on, and fosters resentment among engineers and team leads. - From an engineering perspective, things are not set up with developer happiness in mind. As an example, during my tenure at Chewy, I used four different CI systems - Bamboo, Travis, CircleCi, and finally Jenkins. This is in addition to a legacy project that used manual deployments. I am not sure why we switched so many times, but it made it difficult to manage our deployments since even on the same team we used many different technologies, and we had to sink a lot of developer time into maintaining our various automated systems.

2.0
Jul 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Challenging, pushes you to grow

Cons

Culture is terrible. Sumit, the CEO, assumes everyone else is either stupid or wrong and expects them to try to convince him otherwise. His arrogance prevents him from leading well, inspiring his team, or being open minded.

Viewing 16 - 18 of 3,941 Reviews

Glassdoor has 4,156 Chewy reviews submitted anonymously by Chewy employees. Read employee reviews and ratings on Glassdoor to decide if Chewy is right for you.