Horrible, horrible. Toxic.
Pros
Health insurance if your single is good. Time off easily approved. Overtime if you want it.
Cons
A lot of gossip. Another review on glassdoor talks about cronyism, that's totally true. If the boss likes you, then you'll get promoted. Boss is volatile and can be mean to employees and goes way over the top. If you forget to ask a customer a pet name, it's as if the end of the world is about to happen and you'll be written up. Walks past employees and screams ask pet names ask pet names, just really weird. One day she can be nice and then other days nasty and manic. Don't be fooled by the smiley faces when you get your offer letter. Take this job if you are unemployed. Don't leave another job to work here. All my coworkers are either looking for another job or going back to school as a way out. Corporate side isn't any better, people fired every other day. Not a stable place to work. Be prepared to leave your dignity at the door. Managers talk about employees, not a good place to work. Lots of coworkers have quit when they have been spoken to or treated really badly. If you make a mistake and are not one of the clique, then God help you. If you make a mistake and the boss likes you then it's all good. You don't mean anything to Chewy and all employees know it.