Chewy reviews

3.4

52% would recommend to a friend

(3,941 total reviews)
avatar

Sumit Singh

60% approve of CEO

54% positive business outlook

Chewy has an employee rating of 3.4 out of 5 stars, based on 3,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chewy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

4K reviews
1.0
Mar 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Health insurance if your single is good. Time off easily approved. Overtime if you want it.

Cons

A lot of gossip. Another review on glassdoor talks about cronyism, that's totally true. If the boss likes you, then you'll get promoted. Boss is volatile and can be mean to employees and goes way over the top. If you forget to ask a customer a pet name, it's as if the end of the world is about to happen and you'll be written up. Walks past employees and screams ask pet names ask pet names, just really weird. One day she can be nice and then other days nasty and manic. Don't be fooled by the smiley faces when you get your offer letter. Take this job if you are unemployed. Don't leave another job to work here. All my coworkers are either looking for another job or going back to school as a way out. Corporate side isn't any better, people fired every other day. Not a stable place to work. Be prepared to leave your dignity at the door. Managers talk about employees, not a good place to work. Lots of coworkers have quit when they have been spoken to or treated really badly. If you make a mistake and are not one of the clique, then God help you. If you make a mistake and the boss likes you then it's all good. You don't mean anything to Chewy and all employees know it.

5.0
Sep 15, 2017

Be wary of some of these reviews

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been with Chewy for 2 years. I'm not a millennial. I don't have blue hair or tattoos. I worked hard since day one and have been promoted multiple times due to my dedication to what I do. I see a lot of negative reviews and I'm not surprised. Chewy isn't for everyone. We expect you to work hard, to be kind to your customers and coworkers. We expect you to work when you're scheduled and work hard. We're growing so quickly and it gets busy here. A lot of the negative reviews I've read are not surprising. There are some people that can't handle the work load. There are some people that think they're better than the position they're in. They don't want to or can't prove their own worth so they lash out. It's understandable. Not everyone is Chewy Strong. But those of us that are, this is an amazing company with so much opportunity. I see worthy associates get promoted almost daily. And by the way, no one has ever asked me or recommended that I write a positive review and I have never asked anyone to write a review. Those that say this are not being honest.

Cons

We're growing so fast that we need to relocate to a bigger space and it's a few miles farther from my house. That's really all I can think to say here.

Viewing 19 - 21 of 3,941 Reviews

Glassdoor has 4,156 Chewy reviews submitted anonymously by Chewy employees. Read employee reviews and ratings on Glassdoor to decide if Chewy is right for you.