Chewy reviews

3.4

52% would recommend to a friend

(3,941 total reviews)
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Sumit Singh

60% approve of CEO

54% positive business outlook

Chewy has an employee rating of 3.4 out of 5 stars, based on 3,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chewy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

4K reviews
1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Still hybrid, 3 days in office and work flexibility depending on the team you are on. 20% Chewy discount for employees.

Cons

Distinct lack of leadership direction stemming from C-suite down. Cross-functional orgs with very little synergy, competing priorities, and little bandwidth due to company downsizing. Rotating door of senior leadership causing re-orgs and shifting/conflicting priorities every quarter. Constant re-orgs contribute to sharp reduction in institutional knowledge ("brain drain") and constant "1 step forward, 2 steps back" company wide. Lack of advancement opportunity past C6 level (aka senior individual contributor) due to extremely top heavy management. Lack of consistency in level/title vs scope of work, competency, and number of direct reports

Viewing 19 - 21 of 3,941 Reviews

Glassdoor has 4,156 Chewy reviews submitted anonymously by Chewy employees. Read employee reviews and ratings on Glassdoor to decide if Chewy is right for you.