Chipotle reviews

3.4

54% would recommend to a friend

(21,602 total reviews)
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Scott Boatwright

55% approve of CEO

42% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

22K reviews
2.0
Jul 8, 2014
Recommend
CEO approval
Business Outlook

Pros

The CEO - Steve Ellis seems like a genuine guy with a great mind and heart. I was proud to work for him. The Restaurants - Nicely designed, cool industrial theme, and hip music. The Menu - Focused, fresh, simple, and tasty. This helps keep inventory costs down and the food fresh. The Ethics - Chipotle supports a food system that eliminates or reduces the harms it causes. Growth - Its a growing company with opportunities to move up from the bottom.

Cons

My Immediate Boss - He was a minimal worker who belittled his employees and played small-minded games pitting people against each other. He was good a playing power politics, so he kept his job despite these pitfalls. The fact that he was also a serial wife-cheater gives him zero extra credit. The Judge Judy Co-Workers - I'm a friendly, genuine guy who was thrown into a pack of wolves. In my restaurant, I was working with a lot of hurt people who spent their energies hurting others, like the people on many daytime TV programs. The Expectations - The company expected people to move faster than human beings normally move, and this caused stress in the restaurant and harmed the customer experience. I don't like sweaty, obviously hurried people cooking and making my food, and that was the unfortunate reality at the restaurant I worked at far too often. The Rio Grande Gap - The English-speaking managers talked badly about the Spanish-speaking workers; and the reverse was true. This reality created yet more petty dysfunction that took focus away from positive goals.

1.0
Jul 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Free food while on your shift and 50% off while you're not working.

Cons

-The training is a complete and utter joke: they sent the laziest bum of all the employees to train me to clean the lobby, and then the next day they threw me onto the line without a word of advice -The managers ABSOLUTELY play favorites, and if you don't fit into their vision of "cool and friendly" (at this certain store it happened to mean that you HAD to be Hispanic), then prepare to be ignored/insulted daily -The managers will constantly give you vague and confusing "advice" and then persecute you if they don't believe that you're following it. For example: "Show more character", "Integrate into the crew better" -All of the work is hard, tiring, and thankless - especially if it's your first job (as it was for me). Prepare to be paid minimum wage to press tortillas for six hours a day, with a mandatory huge smile -I truly took nothing out of the experience: no useful skills learned, no new friends made, and hands covered in burns (you have to basically stick your full hand into the tortilla press to grab soft tacos/quesadillas). The only thing I gained was utter contempt for all employees of Chipotle, and a burning desire to shift into retail!

1.0
Dec 4, 2011
Recommend
CEO approval
Business Outlook

Pros

Unlimited free food, paid breaks, paid more than minimum wage, very vegan and vegetarian friendly, healthy food, free hat and shirt (uniform)

Cons

Management extremely unprofessional and incompetent. Lots of pettiness and arguments. No instructions or training before being thrown on to the front line. Was insulted in English and Spanish. Major favoritism. Was screamed at constantly by the manager. Ridiculed and belittled. Zero training. Huge turnover because they hire people put them through the busiest shift with no training so they can weed people out.

Viewing 40 - 42 of 21,602 Reviews

Glassdoor has 22,106 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.