Chipotle reviews

3.4

54% would recommend to a friend

(21,602 total reviews)
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Scott Boatwright

55% approve of CEO

42% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

22K reviews
4.0
Dec 17, 2017
Recommend
CEO approval
Business Outlook

Pros

- Better than minimum wage - Minimal experience needed! Much is taught on the job - Develop some serious kitchen skills between knife handling and food prep - Opportunities for growth within company - Make lasting friendships with fellow crew members - FREE CHIPOTLE MEAL everyday and often get to spend it with coworkers - Potential for tuition reimbursement IF you work there for 1+ years part time or full time - Management does their best to work around your schedule, and makes the effort to meet one-on-one often just to talk and check in - EXTREMELY FLEXIBLE - Always opportunities for more/less hours, based on how much you want to work - Management is good about making sure you do not work late one night and then early the next morning - Very strong and passionate culture, which they will have ingrained in you by the time you are done working with them

Cons

- VERY fast paced during peak times, whenever understaffed, or when trying to finish food prep in the mornings - Can become so stressful between negative customer interactions and rushing to keep up with the sales goal set by management to the point where you feel like walking out of the restaurant - Physically demanding and constantly on feet, often bending and twisting during chores such as food prep, dishwashing, and organizing inventory; I would often come home with a sore back or legs - Expect to work overtime every once in a while. You will end up staying later than your schedule says you should when the coworker replacing you for the day is late, or the team is understaffed. Heck, if you are closing the restaurant, you WILL stay as late as 2-3 AM on some nights if that's how long it ends up taking.

1.0
Feb 22, 2016

analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great laid back environment, downtown location, great perks, free chipotle,

Cons

management is horrible. no direction, no trust

5.0
Jan 11, 2015
Recommend
CEO approval
Business Outlook

Pros

From the meals, down to the whole infrastructure of how this company works, and treats its employees, Chipotle truly knows how to provide an exceedingly better experience each and every day. They actually keep up on your progress and want, more than ever, for you to get better and better at what you do. Their whole company culture is based off of how much better you can make the person next to you. This fuels a great deal of motivation, empowerment, and refinement in each of the awesome processes that take place while you work. In fact, knowing that teaching and working your knowledge with somebody outside of yourself is one of the best ways to cement said knowledge, I find it to be very, very wise of them to do this. It has propelled me tenfold, within the short month and a half I have put in here, so far. The next Pro on my list would definitely have to be the fact that everyone communicates efficiently. Having a team of Top Performers means that the crew will surely take after the example of the Management in the aspect of communication, and problem solving, which they actively engage in with the team on a daily basis, during our chip talks. They do a good job of empowering us through that communication, so we may make the same type of choices in wake of any problem. The last one I will rant about is the food. I have been in love with this place since I was 14, and now I am even more in love, knowing how it all comes together, and what it takes to run at the efficiency we do on the daily. But aside from that, being able to take part in fresh whole food, with naturally raised chicken, and No-GMO's to slow me down, is the biggest bonus of all. I am fueled, and my body reacts accordingly during my shifts. I have noticed a vast improvement in my muscle function and my energy levels since starting here.. vast.. And if that isn't enough, here is a list of a few more reason I love my job! - Family-like and friendly crew, upper management, and corporate employees, whom also care about your progress, and well-being. -They work with your schedule always, as long as you truly have an arrangement that needs to be met. -They pay more than most fast food places when hired on, by almost a dollar or so. -They have hours to give due to the deployment requirements for the line. -2 Meals per 6+ hour shift. -Holiday parties/events -Guilt-Free Employer -They make an effort to source mostly organic, Non-GMO foods, when possible, from local farmers. This helps the farming and agriculture industry a great deal in terms of family owned farms, who need this kind of business to keep them going, and extend their methods for higher yields. This would create more fresh, whole-foods for more people. :)

Cons

I have no complaints that are relevant to the happiness my job brings me. :)

Viewing 37 - 39 of 21,602 Reviews

Glassdoor has 22,106 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.