Chipotle reviews

3.4

54% would recommend to a friend

(21,599 total reviews)
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Scott Boatwright

55% approve of CEO

42% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,599 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

22K reviews
4.0
Mar 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Amazing team of people, they really do hire based on the 13 key characteristics. Realistic opportunities for advancement.

Cons

It's hard work, it was a rewarding experience but every day you come home sore and smelling like peppers. Unless you like that sort of thing.

1.0
Mar 10, 2015
Recommend
CEO approval
Business Outlook

Pros

I used to work at the corporate office in Denver and I want to also disclose that this is the first review I've ever given a company on glassdoor. You'll find out why under the "Cons" section. As far as Pros, I really enjoyed the social aspect of the company and the friendliness of the corporate staff. For the most part, the culture is laid back and I had a great time with my colleagues. Also, I fully believe in sustainable and humane farming and treatment of farm animals which aligns with the company culture. Unfortunately, that is the only Pro.

Cons

I was so dissatisfied with this company for so many reasons that I felt it necessary to warn people about the corporate setting as my first ever review on glassdoor. First of all, they failed to disclose many things to me before I started working there as a New Restaurant Development Coordinator. For example, they expect you to work roughly 50 hours a week and you're only suppose to spend 50% of your time doing what is described on the job description. The other 50%, they expect you to "seek out opportunities to better the company" whether that be programming software or scrubbing the financial performance of a vendor. Keep in mind, these examples have nothing to do with the job description so not only are you being lied to before you even start your job, you may not even be prepared to take on some of these "extra projects." The place is ruled by a lady named Shawna who has far too much power and rules the corporate office through fear. Yes, you heard correctly, fear. During my time there, the entirety of the old team which included 8 team members were either fired or forced from the company. I guess that should've been a warning sign, hind sight is 20/20 I suppose. Since I've been gone, they've practically turned the team over again! This is within the span of only 2 years! Corporate turnover is extremely high, because employees are forced to meet unrealistic expectations which are never good enough. HERE IS THE KICKER. They expect you to work this hard for them, but they also openly disclosed that people usually don't get raises... seems like a conflict of interest, also comical. The only way you're going to see a significant pay bump is if you get promoted (which is rare). When you DO get promoted, you'll look back at your life like Ann Hathaway did in "The Devil Wears Prada" and realize you just lost your entire personal life because only workaholics succeed there. I would rate Chipotle corporate at the lowest level possible and this is NOT to be confused with the staff that actually works within the restaurants. The restaurant staff gets treated far better than corporate, funny how the inconsistency in culture works out. Fair warning, you're better off heading for the hills than working for Shawna and corporate. They don't care about you, you're just a number that's, and I quote, "VERY replaceable." Young college grads, beware of the false promises... I was you.

1.0
Oct 19, 2010

Run away as fast as you can

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Corporate Headquarters' Downtown Location -Monthly Allowance for Chipotle Food -Casual Dress Code -Large Cubes -Good Parking -Great Holiday Party -Excellent Mission Statement

Cons

-Corporate employees are treated like slaves and yet they are told during the hiring process Chipotle is a "work hard, play hard" culture. The latter is missing completely. -10% of the employees do 90% of the work and the ones not working are never disciplined, as they are protected by their circle of friends and tenured colleagues. -There is never positive feedback and when you request it, you are told to put your ego aside. -A few employees have way more power and knowledge than others and it breeds low morale, frustration and a lack of team work. -Salary is very low compared to other comparable companies in the area and even if you perform exceptionally well and have excellent qualifications, you are told everyone gets the same annual increase and again...to put your ego aside. -Don't stand out as a high performer and great employee or you will regret it -Bad, low performing, uneducated, lazy employees who have been there for many, many years have all the power and control and they are immune to all rules, ethical and moral responsibility. -Management is completely incompetent and HR will not help you.

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Glassdoor has 22,103 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.