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      Chipotle

      Engaged Employer

      Chipotle reviews

      3.4

      54% would recommend to a friend

      (21,604 total reviews)
      avatar

      Scott Boatwright

      54% approve of CEO

      43% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.3

      Culture & values

      3.3

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.0

      Senior management

      Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      22K reviews
      1.0
      Oct 29, 2011

      Worse than working at Wal-Mart!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      About the only good thing I can say about working at Chipotle was that it was close to my house and we get free lunch there. For lunch we could eat as much as we wanted, chips, guacamole, drinks, burrito, what ever we wanted for lunch, then it was back to work...

      Cons

      Worst job I've ever had. The manager had this computer program that told him exactly how long it should take to do anything, and when you went to work the manager would set it for how long the program said it should take you do to it and if you weren't done the second it went off, it was hell to pay. The manager would come over and yell shout and belittle you as incompetent and threaten to fire if you weren't done on time net time. Literally the worst job I've ever head, and I've had some bad jobs...

      1.0
      Feb 13, 2011

      I hated working there.

      Crew member
      Recommend
      CEO approval
      Business Outlook

      Pros

      The food is honestly good and comes from good sources. It has a good health, dental and vision insurance. There is a good opportunity of advancement within the company.

      Cons

      Your duties far exceeds a normal level. Not enough pay for how much work your doing. Their expectations of your work are too high. Uncomfortable shoes. Not enough break time; only got 10 minute break to eat after only 30 mins of working to then continue working another 7 hours with no break; unbalanced break time.

      2.0
      Oct 1, 2010

      Experience completely dependent on GM

      Crew
      Recommend
      CEO approval
      Business Outlook

      Pros

      Got to work with some very genuine, down-to-earth crew folks in an environment where we all truly supported one another. Its mission, practices and food quality are commendable. There's an emphasis on being fair and generous with customers. There is basically no limit on free food during shifts, and a 50 percent discount when you're not working.

      Cons

      The turnover, as elsewhere in the fast-food industry, is horrendous. Coworkers are great, but the managers are overbearing, micromanaging, unprofessional, and often extremely condescending – to the point that they drove most of the talented individuals away. I've been asked to work on my break (which, even in the context of "hey could you hand me that," is still illegal and abusive). Crew members are expected to memorize and recite handouts of essential employee characteristics, as well as customer service fundamentals, which I found rather degrading. These stores want cogs; not intelligent, thoughtful people. If you are one of the latter, you will burn out.

      Viewing 82 - 84 of 21,604 Reviews
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      Glassdoor has 22,108 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.