Chipotle reviews

3.4

54% would recommend to a friend

(21,602 total reviews)
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Scott Boatwright

54% approve of CEO

43% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

22K reviews
1.0
Aug 5, 2013

A terrible part time job to make some extra money.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is very good starting out.

Cons

The expectations for speed are unreasonable. The management is poor, everything is completely disorganized.

1.0
Apr 2, 2013

Empty promises.

Recommend
CEO approval
Business Outlook

Pros

Free lunches Employee discounts Organic and natural foods Flexible hours if needed

Cons

Empty promises when it comes to "promoting" (they dont follow this very well) Poor pay Terrible raises Poor benefits Lack of breaks Bad scheduling Poor management Favoritism Poor training skills Lack of teamwork and proper communication Rushing customers out of the store Obsession with becoming "restaraunteur" and obsession with the CEO Giving certain people overtime and taking advantage of those people

3.0
Oct 30, 2012

Lots of Opportunity

Recommend
CEO approval
Business Outlook

Pros

I really liked how Chipotle practiced what they preached with the company model of, "Food with Integrity." Chipotle aims to do everything in their business the right and ethical way when it comes to the food and treating their people. Fast paced working environment that makes work go by insanely fast. I remember working shifts that were 7 and a half hours long but they felt half the time once my shift was over. Work is an everyday challenge that constantly challenges you to better yourself.

Cons

Managers are promoted very quickly often with very little experience as to what their positions responsibilities are. Management also needs to stay true to what they promise their employees. I can remember countless times that my GM told me I was going to move up to be a KM and later be service manager. Almost a whole year later after being one of the highest top performers in my restaurant management still did not promote me to a KM. The highest position I got to was Fax Manager which was alot of work for very little pay. Work often overflowed into my personal time. I love Chipotle and everything they stand for but was very disappointed in the management.

Viewing 79 - 81 of 21,602 Reviews

Glassdoor has 22,106 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.