Chipotle reviews

3.4

54% would recommend to a friend

(21,607 total reviews)
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Scott Boatwright

54% approve of CEO

43% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

22K reviews
1.0
Jun 5, 2024

Not good anymore.

Recommend
CEO approval
Business Outlook

Pros

-Customers were decent, but that's always a coin-flip. -Okay benefits if you stay -Tips (only evening/night shifts)

Cons

-Used to get free food on shift, but now you have to work full-time or at least 6 hours. Food must be eaten in store and you cannot take it home. Additionally, you have to pay, but at least a 50% discount. -Micromanagement is key here. You will get bossed around, not only by your manager, but by people who think they have "seniority." -Managers have favorites and if you are not one they will force you to quit. ------> Favorites got a promotion much faster, like how a person joined 3 weeks again and was already in training to be Kitchen Manager. He was also started at $14.50 without any prior experience. He did the same job as me too and my pay, along with previous experience was only $13.35. -Depends on location, but our crew had smokers and drinkers. Yes, they smoked and drank on shift, morning, night, and afternoon. -I had previous work experience here (~1 year) and was promised to start at $13.85, but only went from my previous wage of $13.15 to $13.35. Asked management constantly what was going on, but all they said was that they were "working on it." For 3 months ...

1.0
May 25, 2024
Recommend
CEO approval
Business Outlook

Pros

A Hostile and Discriminatory Workplace

Cons

Working at Chipotle has been an absolute nightmare. The environment is incredibly hostile, with zero trust among employees. There is a shocking lack of competence at the management level, and corruption runs rampant. The company regularly awards contracts to their friends' companies on the 13th floor, regardless of the quality of their work. The discrimination against people of color is blatant and disturbing. There is no effort to create an inclusive or respectful workplace. Instead, people of color are consistently marginalized and overlooked for opportunities. HR will only protect valuable staff at the Director level and above. There is no use in complaining to HR. Once you see they are writing you up, make a Plan B and start looking for a new job. Also, make sure to regularly back up your mailbox to an external drive. Overall, Chipotle is a toxic workplace that fosters corruption, ruins your career and mental health, and perpetuates discrimination and systemic racism. I would strongly advise against working here.

1.0
Apr 5, 2024
Recommend
CEO approval
Business Outlook

Pros

free food while on shift

Cons

everything. I don't know if it is just this location but this has to be the worst workplace environment. The managers are rude and have no issues with yelling at you over the littlest thing. I've worked other jobs with managers that actually respect you, if not as an employee, they respected me as a human being. The managers here are crass. Disrespectful people that see you as nothing more than a worker thats there to get the job done. I've been told to avoid taking a break on long shifts, and if i do end up taking that break, they'll act like I just screwed and their entire family everyone over, while they took a break themself. All of the crew members have expressed how we're understaffed and that its only making our job harder, but the managers just ignore us even though we are one of the top earning chipotle's in the state. On days where we're projected to make more than average, we're always shorter staffed. It'd be one person on grill and we'd always be behind for the day. Work here if you're okay with being overworked and slaved for 13/h.

Viewing 94 - 96 of 21,607 Reviews

Glassdoor has 22,111 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.