Chipotle reviews

3.4

54% would recommend to a friend

(21,638 total reviews)
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Scott Boatwright

53% approve of CEO

42% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,638 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

22K reviews
4.0
Jun 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Easy to move up if you are willing to put in the work. After working for a year, the benefits are nice. The food is tasty and free when you work. Great culture and principles to understand.

Cons

No work/life balance. If you are looking to move up, do not expect much free time at all.

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Chipotle Response
11y
Thank you so much for your review. We take these seriously, and will be sure to pass along your comments to our leadership teams. Keep up the good work! Thanks. -Jen
3.0
Jun 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Fun environment, fast paced, easy work. Other than that, you have your regulars that you build relationships with. One free meal a day. and 50% off one item after your free meal. Opportunity for raise around every 6 months or so.

Cons

Some customers can be a handful, but you get that pretty much anywhere you work. With poor management, you won't be trained properly but you'll be badgered for it.

3.0
Jun 27, 2014
Recommend
CEO approval
Business Outlook

Pros

There's no other place to learn about customer service better than Chipotle. Company cares about you. Free food. Payed 30 mins. break.

Cons

Co-workers ALWAYS complaining. 1 week off only per year, even though this is a fast food joint. MOST IMPORTANTLY: you do SO much and get payed horribly. They started to pay newer employees (teens) with no experience more than me (I've been there for more than a year). It's literally all about the customers. We have to kiss their butts 24/7 and no matter how wrongly the customers treat us, we'd always be the bad guys and get written up for it. They expect too much. You have to do 1-on-1's a lot and development journals. I had no time for that. I wanted to come in, work, leave. Simple as that.

Viewing 21106 - 21108 of 21,638 Reviews

Glassdoor has 22,142 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.