Chipotle reviews

3.4

54% would recommend to a friend

(21,636 total reviews)
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Scott Boatwright

53% approve of CEO

42% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

22K reviews
3.0
Jun 23, 2014
Recommend
CEO approval
Business Outlook

Pros

clean facilities, upward mobility, flexible scheduling, pleasant atmosphere, great management.

Cons

communication problems, agency problems amongst management, upper-level management decisions which affect the workplace adversely

2.0
Jun 23, 2014

horrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free Lunch breaks, good food, good people, integrity

Cons

hypocritical managers, no room for advancement, slave labor, very low pay for the type of work necessary, some customers are very rude,

2.0
Jun 22, 2014

Friendly people but disorganized management.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I didn't stay at Chipotle long, but the people who worked there were very friendly and supportive. They worked hard, worked together, and did their best to have a good time. Starting pay was over minimum wage and there's supposed to be a lot of room for advancement (I didn't stay long enough to see that in action).

Cons

There's a lot of pressure to pursue Chipotle as a career, which I had anticipated slightly through the interview process, but found a bit overwhelming once I started working there. I worked at a store being overhauled by corporate, and the management was abysmal. I was told to show up for training three times, and sent home the first two (after waiting at least a half hour for the manager to show up each time). My "training" consisted of watching videos available to the public on the corporate website about Chipotle's corporate responsibility to food, community, and animals. I was subsequently put on the front line with no training or instructions during a rush and expected to function properly and efficiently with no experience. I have heard that management at that particular store is better now that corporate has left, so I don't think that this is representative of every training experience, but it is something I'd bear in mind were I new to the company.

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Glassdoor has 22,140 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.