Chipotle reviews

3.4

54% would recommend to a friend

(21,630 total reviews)
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Scott Boatwright

53% approve of CEO

42% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

22K reviews
5.0
Apr 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Free employee meal during shift 30 minute break Great people to work with Great customers to interact with All employees love what they do.

Cons

Once on the schedule, it doesn't become very flexible. The schedule is set pretty much the same every week, so it's hard to pick up more hours.

1.0
Apr 1, 2014
Recommend
CEO approval
Business Outlook

Pros

The food is really good, it's fun to learn to cook and learn their recipes, and there is a laid-back environment.

Cons

The leadership at this location was flawed. I was originally told that I would be on a fast-track to management because of my advanced degree and experience in management. Three days into the job, there was a very noticeable drop in the training and attention they paid me. They didn't have a new hat for me, I had to wear some hand-me-down, and they only had a XXL shirt. I never got a proper fitting shirt, nor a new hat, nor the non-slip shoes they asked me to order. Every shift I was relegated to washing dishes because nobody took the time to train me on anything else; yet frequently the assistant store manager and store manager would ask me pointed questions about my improvement and progress. Despite my previously mentioned education and experience (I have a masters degree in organizational psychology and I've been a supervisor at a fitness center), I was most often treated like I didn't know a thing, in fact, I was slow and behind in the progress they expected. Once, the restaurant manager lied about another crew member reporting that I had a bad attitude. I called him out about it and the subject was dropped. To sum it up, they hired me, then forgot about me. Eventually, they blamed me for all of it when the restaurant manager brought me to his office to let me go. He took no responsibility for what happened (more like what neglected to occur) in my time there and said simply, that not everyone fits into the Chipotle culture. I would never recommend anyone to work at that location unless they are fresh out of high school or have no other options, because that's all they hired over there. I believe I had a great amount of promise for management there and they let me go, meanwhile, they have customers complaining that employees are goofing off and shoving each other around the hot fryer. Good luck trying to become a restaurateur!!

Viewing 21184 - 21186 of 21,630 Reviews

Glassdoor has 22,134 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.