They underpay everybody (except the people in corporate)
Pros
Free food with every shift, 50% off when not working or taking food to-go, nice managers, very structured work environment
Cons
They expect SO much of you and pay you less than even dairy queen pays their employees. Here in Texas they start you off at 8.50 hourly for crew and expect you to memorize a whole slew of things and work you to the bone in a hellishly hot and loud kitchen working with miserable and rude customers. Managers are grossly over worked and underpaid as well. Kitchen managers make 10.50/hr and service managers make 11.50/hour, and once again so much is expected of them and the job is absolutely exhausting. Once they snag you with a salary if you make it to apprentice GM or GM they make you work 50-60 hours and week and corporate is constantly up your ass about every single little thing. If paid hourly, salaried managers would make a couple dollars (if even that) over what hourly employees make. They keep people hanging on by teasing them with the idea of getting promoted to corporate. Their business model is a pyramid scheme.