Chipotle reviews

3.4

54% would recommend to a friend

(21,599 total reviews)
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Scott Boatwright

55% approve of CEO

42% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,599 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

22K reviews
2.0
Aug 1, 2012

Overworked and under paid

Recommend
CEO approval
Business Outlook

Pros

Great food! It really gives you something to take pride iN!

Cons

You are never good enough, area managers would threaten to fire you at least once a week, you are talked down to, screamed at, hung up on, dont know you will be transferred until the day before, will find ANY reason to fire you just because you dont smile enough :)

2.0
Jul 5, 2012

Great place to eat-----but work elsewhere!

Recommend
CEO approval
Business Outlook

Pros

Pros are that Chipotle really takes interest in the environment. Most everything they use is recycled if possible....from bottles to even left over food which is taken to the local salvation army.... Also though its not the most calorie friendly place you can feel good to know that you work for a fast food place that doesnt sell processed foods!

Cons

Cons my location was inconsiderate of certain limitations i had----though i was hired to be the cash regisiter attendant---i was continously place in physical labor intensive positions despite the physical problems that it posed for me-----Also they trained under multiple people so it can be confusing the appropriate way of doing something when they arent always doing things the same way (and even the correct way) ...

1.0
Jun 25, 2012
Recommend
CEO approval
Business Outlook

Pros

Paid lunch break with free lunch Compliments and appreciation from customers Fun Co-Workers (not including management)

Cons

pay too low for work expected too physically and mentally grueling for an eight hour shift (or more) with no breaks after lunch they seem to genuinely care about their employees but they do not (they keep a "development journal" w/ you when you start out but can use that against you) not very patient or considerate when it comes to training a new employee (can get fired if you make a couple of mistakes starting out burns and small injuries from the fryer or quesadilla press or kitchen tools are common because there is the potential for advancement for some people, lower management constantly harass crew members to an unreasonable degree, I know some is expected, so that they can impress the GM Finally, they are hypocritical when it comes to their ethical message and image. (They treat employees like sweat shop workers (threatening to fire you if you're even 5 minutes over a ridiculous time limit on prep) even though they legally must pay them a certain amount and pay them .75 cents above minimum wage to save face. They mix in food that does not meet the criteria they advertise in order to cut costs and serve ingredients they cannot get otherwise, yet they do not make this clear unless you search their website.)

Viewing 21574 - 21576 of 21,599 Reviews

Glassdoor has 22,103 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.