Chipotle reviews

3.4

54% would recommend to a friend

(21,599 total reviews)
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Scott Boatwright

55% approve of CEO

42% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,599 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

22K reviews
2.0
Jun 4, 2012

Unreasonably Unsatisfying.

Recommend
CEO approval
Business Outlook

Pros

You actually have something to do while you're at work, for the whole time you're there. You never have down time, which is good.

Cons

Employees that have been there for a while let you know they've been there for a while. They make you believe they have superiority and let you know when you do something wrong...multiple times. And they do it in the worst way possible. I guess you could say the FOH employees are unprofessional.

3.0
Feb 8, 2012
Recommend
CEO approval
Business Outlook

Pros

- Free food on paid breaks - Uniform is provided/ Casual - Hours of Operation are great - Varied training tools to enhance the learning process - Managers all start at the bottom to learn the whole system - Benefits are decent You have the opportunity to learn all aspects of running a successful restaurant, regardless of prior experience in the food industry. You are comfortable knowing you are eating and serving healthy, fresh food, daily, in a clean environment. You can go far with this company and there are different benefits to take advantage of as your career advances. If you are a hard worker, are patient and are willing to invest ALOT of time without seeing much compensation in pay for quite awhile, then this may be the job for you.

Cons

- One the lowest paying fast/ casual restaurants - Many know who will be fired before the actual person does, themself - High Performer/ Low Performer standard is turned into a joke. It provides a way to label people and once they are on a list, they have little hope of getting off. - Promotion of employees to managers is not being handled well, resulting in a team with little knowledge of management. They just want people that are "excited" and can answer some questions from a book. You cannot teach people skills from a book. - Very labor intensive. High volume restaurants or low volume are almost equal in a heavy work load. Chipotle is looking for people who want to devote their whole lives to it but, not reciprocate the hard work with sufficient rewards. The basic business model is strong with the exception of rate of pay. Although people development is the goal, there is little, real development. The corporate machine that it has become requires so much office work, that a true devotion to the daily training of staff is greatly hindered.

3.0
Feb 2, 2012

Company has a great vision.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Room for advancement with in each market. Good benefits and perks when one moves up with the company. People focused company where the right people are pushed to make those around them better.

Cons

There is very little opportunity to have a social life and work for this company. One must be fully prepared not to take any vacation time, work at least 70+ hours a week and deal with upper managements unclear vision and goals.

Viewing 21577 - 21579 of 21,599 Reviews

Glassdoor has 22,103 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.