Choice Health at Home reviews

I am very sorry you did not have a good experience following the acquisition of your prior company. We work very hard to be sure in our acquisitions that employees in the acquired company have an opportunity to keep employment. Our leadership spends a great deal of time, money, and effort to help people make the transition and prevent lost jobs through the consolidation. Sometimes those transitions are difficult for employees that are not accustomed to the processes of the new company or the new position they are placed in after the agencies merge. I see that you were in an orders management position. Currently the Tyler office no longer utilizes that position. The billing department requested that position not be filled as they found that it was adding steps to their audit/communication process and increasing their workload. They requested that their department manage orders through audit. They have been very pleased in change and when we have discussed adding an employee back in they have requested we not do so at this time. Our goal in 2017 is for orders management to be completely automated and integrated into the EMR...meaning that orders will move automatically from the electronic medical record to fax to MD and back to the medical record. We are very excited about the program for our nurses, administrators, and billing departments as it will essentially eliminate any labor with the process.

Thank you for your review of Choice. I am so glad you feel the way you do about our company and our staff. We appreciate our employees very much. On the charting we are working hard to improve this aspect of our care and company. We have began a pilot program that will allow for point of care both on and off-line. This should began in the first quarter of 2017. Currently you might also ask your administrator about Kinnser Link. There are videos on this service on Kinnser and it can help with the areas that are not great for internet coverage. It is not perfect for sure but I hope that it can provide you some help. Thank you again for the review and we appreciate all your work!