Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)
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Patrick Pacious

70% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Oct 15, 2015

A worthy workplace

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Definitely cared about the guests. Great communication between management and staff.

Cons

Guests suck. They will complain about anything. I worked at a nicer choice hotel and still we had a complaint a day. Always felt like we were understaffed, also.

3.0
Oct 13, 2015

Front Desk

Recommend
CEO approval
Business Outlook

Pros

Friendly staff and management, relaxed breaks and good quality rooms. This job has allowed me to grow in many ways.

Cons

Front desk agent often has many roles, including: secretary, concierge, housekeeping management, pool testing and cleaning, cooking, maintenance, and cleaning. Low wage has been an issue.

4.0
Oct 8, 2015

Front Desk Clerk

Recommend
CEO approval
Business Outlook

Pros

It is a very relaxed job. You will meet all sorts of new and interesting people.

Cons

Customers that complain about the company not accepting cash at check- in policy. No health benefits.

Viewing 877 - 879 of 1,127 Reviews

Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.