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      Choice Hotels

      Engaged Employer

      Choice Hotels reviews

      3.4

      61% would recommend to a friend

      (1,127 total reviews)
      avatar

      Patrick Pacious

      69% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      1K reviews
      4.0
      Jan 19, 2013

      Front Desk Agnet

      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Welcoming & friendly working environment. Allows you to do things your way.

      Cons

      Not enough raises, no bonuses depending on the owner.

      1.0
      Jan 19, 2013

      Dysfunctional company; highly political and unskilled senior management

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a paycheck; You are better off lying low and doing nothing to survive.

      Cons

      Company profit totally focused on selling franchises; franchisees pay fees and receive little benefit. Marketing and Product management is a nonstrategic joke. Most talented associates have quit. One of htose companies that talk about their "values" while everyone from the top down tries to out maneuver one another

      3.0
      Jan 17, 2013

      Not enough focus on hotel needs rather corporate desire. HR and management need training.

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Generally, a positive working environment at the corporate level. Good salary and bonus programs. Focused on profit. Sales force works extremely hard to generate business for franchise properties.

      Cons

      Lacking in a level of professionalism. Significant turnover should be a signal to management to look more closely at policy, procedures, and general employee "health". HR directors need clear and more concise training on employee engagement, retention, and satisfaction.

      Viewing 1054 - 1056 of 1,127 Reviews
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      ReviewsChoice Hotels reviews

      Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.