Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)
avatar

Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Aug 31, 2012

Minimum wage and no raise to do front desk and laundry

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Management wanted to do well Choice Hotel brand recognition Sales incentive to recruit new Choice Rewards members Did not have to wear tacky uniforms

Cons

Ownership would frequently overrule management recommendations Minimum wage No raises No benefits Needed repairs and upgrades to hotel put off until last minute Property management system not efficient, and recommendations to improve the software are ignored

3.0
Aug 31, 2012

Great staff, mediocre management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

General good working environment. Middle management and staff are competent and supportive.

Cons

Very short term focused. Senior management is fixated on maximizing personal income during fairly brief tenure. Little investment in the brands.

4.0
Aug 30, 2012

Great Company

Recommend
CEO approval
Business Outlook

Pros

Company has gone through a lot of growing pains, but it has a bright future.

Cons

Growing pains due to lots of corporate restructuring.

Viewing 1066 - 1068 of 1,127 Reviews

Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.