Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)
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Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Nov 7, 2011

Going downhill fast

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They pay is good if you are wise on how to negotiate. You get discounts on hotels in places like NY City, and low-level management is flexible with schedules and leave.

Cons

The health benefits are changing in "response to Obama Care". We are paying the same amount for a lot less care and higher deductibles. We are profitable this year but still trimming costs, and outsourcing and offshoring. Yet we learn our headquarters is moving from Silver Spring to Rockville to "save on costs and to attract better talent for senior executives". However, non-executives will need to start paying for parking. Current executives that have been here for years are leaving unexpectedly due to "differing opinions with CEO, Joyce." It is becoming a very odd environment where we are beginning to look like everything people hate about corporate America.

2.0
Sep 21, 2011

Unhappy

Recommend
CEO approval
Business Outlook

Pros

Starting job for a new worker. Not enough training and hard to fit in. Language barrier is difficult so another would be Spanish.

Cons

Management should spend more time training.

3.0
Aug 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Working as a house keeper was good because there was a lot of job freedom. I could show up a little late to work and it was no problem. Also, there's no one monitoring you so as long as you finish all your assigned rooms before guests need to check in and make sure the room is done up to standard you have a lot of freedom. I brought my ipod with music/books on tape everyday which really passes the time; others would turn on the tv while making the beds, cleaning.

Cons

It is the same thing over and over and when you get a busy day you get very stressed and fall behind in your work if your not going at a very fast pace. After making 13 beds you get really sick of it and begin to despise bed skirts. The pay is also low without many benefits. Theres not much room for advancement and the owners were stingy about allocating more money to the hotel for fixing things, raises etc.

Viewing 1099 - 1101 of 1,127 Reviews

Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.