Chuck E. Cheese reviews

3.7

66% would recommend to a friend

(3,090 total reviews)
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David McKillips

76% approve of CEO

61% positive business outlook

Chuck E. Cheese has an employee rating of 3.7 out of 5 stars, based on 3,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chuck E. Cheese employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Aug 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Test and learn environment creates exposure to a diverse range of business tactics. Senior leadership acknowledges those who go the extra mile and overachieve. Discounts on visits with family.

Cons

Lack of focus and transparency, top down management style, and terrible benefits package. Hostile behavior from senior leaders who regularly use fear tactics on lower level employees. Not for the faint at heart.

3.0
Aug 19, 2017
Recommend
CEO approval
Business Outlook

Pros

The Technician work hours are a bonus with no weekends unless needed but that rarely happens. The food is good with the revamped menu.

Cons

You have so much to do and you don't get enough time in the day to do it all. If the team isn't working together it will just make the entire store run inefficient and kill morale for everyone.

1.0
May 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Kid friendly environment but a lot of disruptive adults/parents. Some locations even have armed off duty police to break up fights between parents

Cons

Long hours and unobtainable goals for management. Promises made at hire on about bonus programs but not one GM in the district has bonuses all year. Insurance was supposed to be reasonable but turns into $8300 per year for two people with $75 office copay. DM turnover is horrible and every time a new one arrives expectations change drastically. Upper corporate has proven that they do not care about anyone at the store level

Viewing 31 - 33 of 3,090 Reviews

Glassdoor has 3,308 Chuck E. Cheese reviews submitted anonymously by Chuck E. Cheese employees. Read employee reviews and ratings on Glassdoor to decide if Chuck E. Cheese is right for you.