Chuck E. Cheese reviews

As a tenured GM I can say that this company used to be good to work for. I have worked here for over 10 years and was happy until a year ago. CEC was purchased by a conglomerate and all they care about it their bottom line. CEC says that, "Our greatest asset is our people," but that is a lie becuase people don't show up on the left side of Apollo's balance sheet. The company cut all managers pay and hours and expects way more work. I've had great annual reviews 3 years in a row and have not gotten a raise. The companies labor expectations are absolutely ridiculous. It is entirely too stressfull and nothing gets done right. Instead of doing 5 things at 90%, we do 10 things at 50%. As a GM you will spend 90% of your time cleaning, and making/taking orders. The company relies too much on surveys and you will get called everytime you get a negative survey and It makes everything even more stressfull. But we are getting the negative surveys Becuase we don't have enough labor to train everyone properly or staff the business. The entire company has been down in sales for years and they love to blame operations. They make it so GMs can't bonus unless they are up in sales, but the concept is out of date, and GM base salary is ridiculous.

The roll out of new initiatives is poor at best. The concept had too many components that make it hard to execute 100% due to labor restrictions. New leadership team doesn't value their employees in the field, they make it clear that everyone is replaceable. Metrics are overly used and every aspect of the business is so scrutinized by upper management it makes going to work tough at times. Very demanding.