Chuck E. Cheese reviews

3.7

67% would recommend to a friend

(3,092 total reviews)
avatar

David McKillips

76% approve of CEO

62% positive business outlook

Chuck E. Cheese has an employee rating of 3.7 out of 5 stars, based on 3,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chuck E. Cheese employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Sep 14, 2013
Recommend
CEO approval
Business Outlook

Pros

Great bonus plan. Room to advance. Some GMs actaully care about developing the staff. A FEW good DMs.

Cons

DMs and Corporate seem to play by different rules. "We will never sacrifice long term profitability for short term gain" ... except with the greedy DMs that care only about bonus. MUST drink the kool aid to succeed. If you aren't "one of the guys" you will be pushed out. HR is over the top nuts with taking the side of the employee (again, unless you are one of the favorites). Poor support from the DMs.

1.0
Feb 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Free soda, nice coworkers. Sometimes the managers will allow others to help you with your close if you're behind.

Cons

- Management lacks people skills (focused on money, and their goal is to "balance" labor and profits, which usually results in people getting sent home/called off, and subsequently, under-staffing.) - Any district manager I've dealt with has gotten their point across with pure rudeness. - 95% of the customers are inept/rude. - Long hours (especially for high school students, you're usually stuck closing till 11:30 on school nights!) - Extremely hard to advance to Team II. - Cross departmental training is nearly impossible. - Poor management structure (in the stores I've seen.)

3.0
Jan 22, 2013

it was okay

Recommend
CEO approval
Business Outlook

Pros

fun people to work with, always a good time

Cons

bad pay-min wage and you do a lot of work!!

Viewing 124 - 126 of 3,092 Reviews

Glassdoor has 3,310 Chuck E. Cheese reviews submitted anonymously by Chuck E. Cheese employees. Read employee reviews and ratings on Glassdoor to decide if Chuck E. Cheese is right for you.