Chuck E. Cheese reviews

3.7

67% would recommend to a friend

(3,092 total reviews)
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David McKillips

76% approve of CEO

62% positive business outlook

Chuck E. Cheese has an employee rating of 3.7 out of 5 stars, based on 3,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chuck E. Cheese employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Jan 22, 2014

Didn't feel respected

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee discount on meals, Requesting off for work is easier than at my current job (as long as two weeks ahead of time), gave me the work experience I needed to put on applications for a more respecting job.

Cons

Specifically in Glen Burnie, MD. Was never given chances at other jobs after 7 months of working there. Bathroom breaks and lunch breaks required another employee to cover my job which I often had to repeatedly ask for, and one day even began to cry after being promised my break after the "show" and not getting it until a while later when I began to complain about feeling ill (from hunger). Another day I even went without a break because no one was "available" to cover me. According to another employee who had worked there for one year before quitting, I lasted longer than most workers there, yet still felt I was given no respect. When my general manager felt I wasn't moving fast enough, instead of encouraging me, she blatantly told me that she could do my job in half the time it took me. I may not have been the speediest employee, but I was very thorough, and insulting my work is not how a general manager should act.

3.0
Dec 18, 2013

Mixed

Recommend
CEO approval
Business Outlook

Pros

The bonus potential exceeds most other retail and restaurant opportunities. A top performer can double their base which is generally $38-$50K depending on area and tenure

Cons

Expectation of year after year continuing to Flow profit $ is not realistic. Increasing profit a minimal amount off a poor prior year should not generate a "Great Job." Slightly better than the poor job last year, is still poor. A high profit store that was +8 points last year, should not be told "Poor job" because they did not flow when they are only +7.5 points this year.

1.0
Sep 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Interaction with children and great young adults. The three plus years I spent with Chuck E. Cheese was ONLY made somewhat enjoyable due to watching kids faces when they see Chuck for the first time.

Cons

Where do I start? CEC runs on "standards", but every region/district are no where near those standards. RVPs/AD/DMs run their area the way THEY want it to be run, regardless of standards. Upper management enjoys to talk behind your back and share personal information to other people. "I don't want to talk about others in a negative way, BUT did you know...." were exact words told to me by my AD. Lets see, your are giving instructions to help you run your store, but the moment you follow them, you are asked why you are doing it the way you were told. I was giving an assignment that the previous person just let fall through the cracks FOR YEARS and I was expected to clean it up overnight.

Viewing 121 - 123 of 3,092 Reviews

Glassdoor has 3,310 Chuck E. Cheese reviews submitted anonymously by Chuck E. Cheese employees. Read employee reviews and ratings on Glassdoor to decide if Chuck E. Cheese is right for you.