Ciena reviews

4.1

82% would recommend to a friend

(2,290 total reviews)
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Gary B. Smith

85% approve of CEO

74% positive business outlook

Ciena has an employee rating of 4.1 out of 5 stars, based on 2,290 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Ciena employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Nov 7, 2012
Recommend
CEO approval
Business Outlook

Pros

The Ciena can do attitude, just get the job done. Good benefits and pay. Good people and a commitment to training and learning

Cons

Bureaucracy introduced since the Nortel deal is breathtaking- no wonder Nortel went bust ! Middle management are mostly Nortel and its hard to workout who took over who. A huge change in the way customers are supported - an arrogant like it or lump it approach. Metrics a big focus, but CSAT & ESAT pretty much ignored.

4.0
Oct 25, 2012

some hints...

Recommend
CEO approval
Business Outlook

Pros

Great life work balance. Long term commitment. Friendly helpful colleagues. The sector is stably going up in general in the next few years, so the work stablility is good. Personal workload depends on the team you work for and the importance of your role.

Cons

project lifecycle is usually 1 year per major release. The working environemnt is not very aggressive, so if seeking good resume in short time, this is not the place.

3.0
Oct 9, 2012
Recommend
CEO approval
Business Outlook

Pros

- Good people, helpful and smart - Interesting work - Decent gym (free), good coffee, and very good cafeteria food (note this is in Kanata, not Carling Lab 10) - Stock purchase plan

Cons

- RRSP matching plan is sub-standard compared to others in Ottawa - Management constantly over-commits to customers, then expects the rank and file to work evenings and weekends to meet these deadlines. Employees who don't meet these deadlines are punished via layoffs and/or poor performance reviews.

Viewing 2233 - 2235 of 2,290 Reviews

Glassdoor has 2,684 Ciena reviews submitted anonymously by Ciena employees. Read employee reviews and ratings on Glassdoor to decide if Ciena is right for you.