Cinemark reviews

3.4

60% would recommend to a friend

(3,130 total reviews)
avatar

Sean Gamble

65% approve of CEO

40% positive business outlook

Cinemark has an employee rating of 3.4 out of 5 stars, based on 3,130 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cinemark employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Dec 4, 2024

Great job

Recommend
CEO approval
Business Outlook

Pros

Chill place to work given the fact they only had two screens which meant lots of down time

Cons

No health plan. It was a reverse health plan - we got free popcorn and milkshakes

2.0
Aug 18, 2024

Overworked and Underpaid.

Recommend
CEO approval
Business Outlook

Pros

Free Movies No other benefits.

Cons

The previous benefit of free/discounted concessions has been so heavily restricted, that it barely qualifies as a benefit. Applicable items have been restricted to an incredibly small amount of items, and require manager approval on every single item. Without approval, you can and will be reprimanded. This resulted in those benefits going completely unused by the staff. As for the job itself, you will be overworked and underpaid. I would require a much higher compensation before I would willingly put myself in that situation again, dealing with horrid customers and complete and utter mismanagement. Separate factors that make me completely dismiss the job are: Horridly strict rules. No phones unless you are in one of the back rooms for 15 minutes or less (Usually applicable ~2x a day. With how tedious the job is, this is an absolutely horrid rule.) There isn't even an exception for podium ushers, where your only task is to sit at a desk and check tickets all day. With no other entertainment allowed, even just reading a book, I had resorted to banging my head against the wall to have *some* sort of stimulation in my several hours-long shift. It was absolutely horrible and mind-numbing. There are a multitude of other reasons not to get this job. Just don't. I stuck through this job for over a year, and my opinion was shared with nearly every coworker I had spoken with.

1.0
May 22, 2022

Beyond terrible

Recommend
CEO approval
Business Outlook

Pros

Free movies, popcorn, & sodas.

Cons

There's not enough words to express how bad this company is- they don't care about their workers at ALLLLLLLL. You will be talked down to, overworked, underpaid, understaffed, forced to work with broken equipment, brutalized by cleaning after customers (esp new releases)- they only care about corporate, & profits. They refuse to give out raises for good performance, they don't give parental leave, they had to be SUED to even get handicap ramps. It's conservative owned, so that makes sense to tell a theater manager who works more than 40hrs/wk w little to no breaks- to pull themselves up by the bootstraps- while simultaneously not giving us what we're worth. Literal poverty wages, not worth anyone's time-even if super desperate. I implore you to look ANYWHERE else

Viewing 28 - 30 of 3,130 Reviews

Glassdoor has 4,138 Cinemark reviews submitted anonymously by Cinemark employees. Read employee reviews and ratings on Glassdoor to decide if Cinemark is right for you.