Cinemark reviews

3.4

60% would recommend to a friend

(3,130 total reviews)
avatar

Sean Gamble

65% approve of CEO

40% positive business outlook

Cinemark has an employee rating of 3.4 out of 5 stars, based on 3,130 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cinemark employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Feb 13, 2022

Great Coworkers, that's it

Recommend
CEO approval
Business Outlook

Pros

- Majority of coworkers were fun to work and hang out with, many became actual friends outside of work - Not hard to get hours - Always made sure to give proper breaks. 8 hour shift = two 15-minute breaks and a 30-minute break. - More often than not could request off days you wanted off - The first General Manager I worked with was strict but clearly knew what he was doing and was well respected. Everyone was well-trained and responsible under his management. - No exclusion while I was there. Very diverse group of coworkers.

Cons

- The second General Manager I had to work with when the first GM left was lazy, misogynistic, and played favorites with male coworkers. His friend, our maintenance guy, was allowed to constantly flirt with younger female employees. The large amount of complaints we left basically forced upper management to come in and set things straight. - Plenty of guests who have absolutely no respect - Expect near-exhaustion and nearly no rest when the BIG movies are released (however, proper breaks were always sure to be given) - Minimum wage, very lackluster pay raises (about 10-25 cents a year)

3.0
Jan 20, 2020

This company needs to work on the well-beings of their employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Free tickets and 50% off on all concession items - Relatively chill depending on which managers are working - Lots of friends to make - Morning and late night shifts were the easiest when GM wasn't there

Cons

- Extremely toxic and hostile work environment - The GM and two other managers treated employees poorly, and actively tried to find ways to fire employees they didn't like - When issues came up, no one did anything to resolve it - A LOT of drama between employees and management to the point where it was ridiculous - GM mocked and belittled employees on their mental health issues and even made insensitive comments about mental health - Not sure how it is at other locations, but at my location, the customers were rude and hostile, and we'd be calling the police often

Viewing 31 - 33 of 3,130 Reviews

Glassdoor has 4,138 Cinemark reviews submitted anonymously by Cinemark employees. Read employee reviews and ratings on Glassdoor to decide if Cinemark is right for you.