Cinemark reviews

-Hourly Pay. Hourly pay is minimum wage at most locations, and most locations honestly expect hourly employees on the floor staff level to quit before giving out raises. -Loyalty. Cinemark honestly does not care how long you have been with them if you are on the floor staff/ assistant manager level. Employees who have consistently worked for the company for 3-5+ years find it hard to get raises or promotions. You will often find employees who have worked at the company for 5+ years(floor staff & assistant managers) and will be making 50 cents more than someone who just got hired. For a company that makes somewhere in the billions of dollars per year, they are extremely tight with money. -Rude Customers. You will find rude customers at all jobs that deal with the public, but one of Cinemarks main concerns is customer service. Most customers who have a complaint will be offered free movies passes regardless of what they are complaining about, and they catch onto this rather quickly. Sometimes you will see that same people complaining about the smallest of things every visit just to get free passes.

I was a projectionist until the theater went all digital. I worked for them when it was a Century theater. Under Century, employees were treated fairly but Cinemark definitely takes a "Management= Royalty, Employee=Peon" . You are given less than 25 hours a week no matter how long you've been there or how well you do your job. If you want more hours, suck up to a manager and hope to be promoted or work 7 days a week at any hour they want you to. Little to no hope for advancement unless you're buddy buddy with someone, and promotions are given out on the basis of how well you're liked rather than job competence. People are written up for the slightest infraction, and management is more concerned with kissing up to their superior rather than doing their job, and it shows. Employees are treated like children and management refuses to take their side against a customer even if all the evidence is in the employee's favor. Having to call some kid barely out of high school Mr. or Miss is just plain ridiculous. Some of the rudest customers I have ever had the displeasure of dealing with..and I've worked a few fast food jobs in my time. Just an all around atmosphere of apathy and negativity...get out while you can!!!