Cinemark reviews

3.4

60% would recommend to a friend

(3,135 total reviews)
avatar

Sean Gamble

66% approve of CEO

39% positive business outlook

Cinemark has an employee rating of 3.4 out of 5 stars, based on 3,135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cinemark employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Dec 17, 2011

Satisfied

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong market position. Strong international position.

Cons

Retail mentality. Culture stuck in the 70s.

4.0
Nov 16, 2011
Recommend
CEO approval
Business Outlook

Pros

- Great social environment. The nature of the work encourages interaction with the other employees and makes it easy to make friends and form ties to the work place. - Hours work quite well with school and are very flexible. - Basic training and experience in various different areas - cashier, food handling, customer service, and deep cleaning. - Management for the most part treats their staff with respect and rewards those who do a good job with hours. - Good customer service practices. - Free movies - Free popcorn and drinks (but only while working)

Cons

- Cost-cutting measures are obvious. Raises are minimal - 15c at best - and the cap is low. Recently implemented employee discounts for concessions is a good start, but only while working. There is no reason why they shouldn't apply while off-the-clock. - No overtime pay or benefits. - No desire to advance to management positions. Must become a Senior Assistant Manager to receive any desirable benefits or significant pay raise. - Archaic rules forcing employees to refer to managers as "Mr." or "Mrs.", and forbidding them from any social interaction with the staff members outside of work.

1.0
Sep 15, 2011
Recommend
CEO approval
Business Outlook

Pros

Easy job, free movies, free popcorn and drinks while you work, half off food while you work, most of the people who work there are great.

Cons

Low pay grade. My theater in particular puts a $0.25 cap on raises per year. Employees are lucky if they receive more than $0.15 raises. Unprofessional management. Hypocritical attitudes from management toward employees. Don't yell at me for having my cell phone in my pocket and take yours out five minutes later. Favoritism. Certain employees are favored over others, and most of the time this favoritism is based on personal preference, not merit. Those who are favored get the best shifts while the rest of us work every Friday, Saturday, and Sunday. They are also held to a lower standard, and don't have to work as hard. The degrading "Mr./Mrs." titles for management. It's a bit ridiculous that I should have to refer to someone my age or younger by "Mr. So-and-so."

Viewing 3088 - 3090 of 3,135 Reviews

Glassdoor has 4,146 Cinemark reviews submitted anonymously by Cinemark employees. Read employee reviews and ratings on Glassdoor to decide if Cinemark is right for you.