Cinemark reviews

3.4

60% would recommend to a friend

(3,130 total reviews)
avatar

Sean Gamble

65% approve of CEO

40% positive business outlook

Cinemark has an employee rating of 3.4 out of 5 stars, based on 3,130 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cinemark employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Jul 20, 2015

CSC

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Would rather stay out of the Pros.

Cons

CSC's Global Director implemented a new system called "Scorecard" to better assess their employees. This system numerically improved as just dividing employees between two battles, the night staff against staff in the morning. A horrible work environment for so little money.

1.0
Aug 4, 2013
Recommend
CEO approval
Business Outlook

Pros

-You can do a crappy job and remain employed. -Free movies for you and one other person. -Discounts on food while working. -Some coworkers can be fun to work with/get to socialize. -Easy to get days off.

Cons

-Very slow at firing crappy employees -Customers can be rude and whine about prices, etc. -Pay is terrible for a company that makes millions in pure profit every year. -It takes 2 years to get one dollar more in hourly wage and that is if you score perfect on every one of your evaluations. -If you have worked for the company for years and the minimum wage goes up, too bad! All of your raises will be wiped out and new hires will probably be making more or the same amount of money as you. -Management will lie to you in order to get you to upsale, etc. (My theatre promised us $25 to $50 bucks each and/or a party for reaching upsaleing goals which we did. Got the $25 but never recieved a party or an extra $25 with the rest of the money specifically set aside for reaching our goal. When I brought this up with managment they suspended me for 2 weeks for being ungrateful). (Another time they threatened to fire employees who did the least upsaleing yet nothing happened.) -Hours are not based on performance or seniority so if you have worked there for five years and want 30 hours too bad; new and/or crappy employees will take some of your hours. -Deliberately overhire in order to make things more convienient for themselves. -Never bother to do your evaluations on time so you have to wait extra months in order to get a raise. -Don't get paid more money for busier days or number of sales you make. -Tedious rules constantly get in the way. For example, if you work a 10 hour shift you have to take two 15 minute breaks seperately. You cannot take them together which makes it hard to eat. -They view you as 100% replaceable and not a valuable asset to a team.

3.0
Jun 25, 2013

Disappointing!

Recommend
CEO approval
Business Outlook

Pros

Free movies, 50% conc discount, able to work on your own (maybe). GM conference. Presidents Gold Club.

Cons

Good dental, health, and vision benefits, and many incentive programs for positive healthy practices. 401k first 3% match at 100%, next 3 % is matched at 50%. Salary = 40 hrs. They don't like it if you work over 45, but you do, especially if you want to do well. Not recognized for a job well done. When asking questions to upper mgt, reprimanded! Corp. seem to care, but make promises & don't deliver. (Mgr holidays!) Promised yearly reviews with potential accompanied raises, but got 2 in 7 years! And only 2 raises in 6 years, and it's not based on performance, which is stated in the handbook. You receive it IF your higher mgr likes you enough to complete it... Sick days are secret. After working for 10+ years you rise up from 10 vacation days to 15. There are black out days, weeks, months, as is based on the Region Leaders discretion. You can't take time off 1st week in Jan, around valentines day, during spring break, mid April through late aug maybe first week of sept after Labor Day, October (budget season), late November and mid to late dec. so, there are black out dates in Every month!! And no roll over vacation time. It's a use it/lose it basis. While on vacation, and normally You are on 24/7 call. If something goes wrong, you are it! Drop everything & go take care of it, but make sure you work your normal shifts. Performance is based on how well your 18-20+ yr old mgrs and teenage staff do their job. If you have a good community, this is easy, but if you are in a bad city/neighborhood, then it's very tough.

Viewing 22 - 24 of 3,130 Reviews

Glassdoor has 4,138 Cinemark reviews submitted anonymously by Cinemark employees. Read employee reviews and ratings on Glassdoor to decide if Cinemark is right for you.