Cinemark reviews

3.4

60% would recommend to a friend

(3,137 total reviews)
avatar

Sean Gamble

66% approve of CEO

39% positive business outlook

Cinemark has an employee rating of 3.4 out of 5 stars, based on 3,137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cinemark employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Apr 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Free movie tickets and popcorn, you get to work with some great co-workers that can light up your day. A 50% discount only on your scheduled breaks and no other time.

Cons

Managers are always walking out on the job and when you need them, they wait at least 10 minutes before they show up. A manager tells you to do one thing and then another manager say's something different and then yells at you saying that you are the wrong one. Customers yelling at you and belittling you for some rule corporate made and sometimes the through things at you. They cut your work hours and then LIE to you saying that the state changed the part time labor law.

4.0
Apr 27, 2014

First job turned into career I love!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The obvious first is being around movies, as a huge movie buff I love knowing what's out, what's new and anything to do with movies. Second the perks, free movies!

Cons

Training is still a work in progress. Trying to switch to computer training. Second some guests can be over the top as with any customer service position.

3.0
Apr 27, 2014
Recommend
CEO approval
Business Outlook

Pros

I was a manager at a Century Theaters for 5 years. The best part about the job was how much experience you gain, and the employees. You will meet a lot of friends here. Free movies, soda and popcorn. Management gets to screen movies before they are released to the public.

Cons

You'll learn quickly that the company is very large, and they couldn't care less about you. Praise will never happen. Even if you come in for someone who called out, go above and beyond to help customers, or just do an overall amazing job... not even a thank you. Very low staff moral and very poor, uneducated, slack-jaw upper management. My advice, get in and get out. Worth if for the experience, but don't expect a career here. Also, hope you enjoy working nights, weekends and holidays. You will not have a family life with this job and they will judge you and take away promotions if you request even one day off.

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Glassdoor has 4,151 Cinemark reviews submitted anonymously by Cinemark employees. Read employee reviews and ratings on Glassdoor to decide if Cinemark is right for you.