Cisco Customer Program Manager reviews

3.8

69% would recommend to a friend

(530 total reviews)
avatar

Chuck Robbins

59% approve of CEO

70% positive business outlook

Customer Program Manager employees have rated Cisco with 3.8 out of 5 stars, based on 530 company reviews on Glassdoor. This indicates that most Customer Program Manager professionals have a good working experience there. Cisco is rated in line with the average (within 1 standard deviation) by Customer Program Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

530 reviews
2.0
Feb 12, 2011
Recommend
CEO approval
Business Outlook

Pros

-Job security (won't get fired/laid off unless you are a complete idiot...and even then, probably not) -Work life balance (4 weeks paid PTO...easy to take time off, reasonable work hours) -Convenient amenities for SJ employees (health center, gym, daycare, etc) -Decent benefits package (although healthcare costs rise every year)

Cons

-Stagnant pay (won't get a pay increase without a promo, promos are nearly impossible to come by) -Politics - It isn't what you do, its who you know and how well you can brown nose/take credit for others' work to get ahead -Consensus based culture - Too many cooks in the kitchen...everyone needs to "buy off" on initiatives; creates tremendous bottlenecks to the point of not getting anything accomplished -Turf wars amongst management - Makes it even more difficult to get ahead and get stuff accomplished -Unqualified leaders - In the mid-late 90s, when Cisco was growing rapidly, they needed to hire bodies; many were unqualified and lacked even a college degree; now these losers are in leadership positions and have power trips; will backstab to stay ahead, since they know they can't on their abilities alone -No training/development budget - Continuous learning is difficult when there's no budget at all for training/certifications and conferences/travel -Generally, old stodgy work environment - Not much camaraderie when many folks are over 50, don't want to work hard and are just collecting their paychecks

1.0
Feb 7, 2011
Recommend
CEO approval
Business Outlook

Pros

Respected solution Get to use the latest technology at work Work life balance

Cons

Constant change in management Political environment with existing boys club and cliques very high turn over lack of coorperation throughout the organisation Regular cost cutting made it ineffective to work

4.0
Feb 4, 2011
Recommend
CEO approval
Business Outlook

Pros

Stable work culture, collaborative and friendly employees would be the top pros this company has going for it. They aren't afraid to take chances were they think it can benefit the business. You get the sense that you are part of something that is bold in nature and it helps push your motivation even on those days when you maybe not 100% 'into the whole job thing anyway."

Cons

Takes a long time and endless meetings to get things done. I came here from the public sector and I expected much quicker decision making on key issues. Management in my organization does not always communicate effectively how their decisions will impact their staff down the line. Large contingent work force. While this may be fine for managing expenses during business fluctuations the contingent work force does not get the same corporate culture messaging that Cisco "Blue Badge" employee get. This creates a hired hands mentality with some in the contingent workforce and sometimes slows down the decision making process.

Viewing 502 - 504 of 530 Reviews

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