Does Citadel Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Citadel Credit Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Citadel Credit Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Citadel Credit Union?

60% of Citadel Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Citadel Credit Union 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Citadel Credit Union?

Senior Financial Services Representative (8) , Account Specialist (6) , Financial Service Representative (4) , Financial Services Representative (4) , Manager (3) , Marketing (3) , Senior Financial Service Representative (3) , Assistant Manager (2) , Back Office (2) , Contact Center Representative (2) , Customer Service Representative (2) , Inbound Customer Service Representative (2) , Market Manager (2) , Member Care Representative (2) , Member Care Specialist (2)

What are the pros of working at Citadel Credit Union according to real employee reviews?

"Good pay, not super busy," ((in 10 reviews)); "Good benefits compared to some other companies." ((in 10 reviews)); "Good people and genuine concern for members." ((in 5 reviews)); "Great culture & people" ((in 5 reviews)); "Low stress environment with excellent work life balance" ((in 4 reviews))

What are the cons of working at Citadel Credit Union according to real employee reviews?

"Management was poor, I was no able to voice my opinions even when told." ((in 8 reviews)); "It depends on your direct manager whether you can move in the company." ((in 5 reviews)); "Senior Management does not function in an objective way and regularly makes decisions based more on personal relationships versus merit and objective assessment of employee performance." ((in 3 reviews)); "This leads the limited growth opportunities to only newer retail offices." ((in 3 reviews))

What are the top reviewed Citadel Credit Union locations?

Exton , Parkesburg , Elverson , Philadelphia , Pottstown , Thorndale , East Norriton , Chicago , Lancaster , Brookhaven , Clifton Heights , Lansdale , Lionville , Montgomeryville , Paoli , Phoenixville , West Chester , Hybla Valley

Citadel Credit Union reviews

3.5

60% would recommend to a friend

(135 total reviews)

Bill Brown

69% approve of CEO

60% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Citadel Credit Union has an employee rating of 3.5 out of 5 stars, based on 135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citadel Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

135 reviews

5.0

Aug 11, 2018

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Everything is great at Citadel

Cons

Nothing that I can think of

5.0

Apr 15, 2018

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Citadel is a great place to work. The company prefers to hire within and there is a lot of growth opportunity. If you have a good head on your shoulders and great work ethic you will go far!

Cons

There is a lack of consistency among management. Level of dedication to job varies office to office but that is the same at any company.

5.0

Dec 28, 2017

Excellent Company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Citadel is like my 2nd family

Cons

I truly love everything about working at Citadel.

Citadel Credit Union Response

8y

Thank you for your feedback. We are pleased to hear that your experience has been very positive! As a reminder, if you ever have a concern that you don't feel is properly addressed, please feel free to reach out to a member of the human resources team. Best wishes to you as you continue your career at Citadel!

Viewing 31 - 33 of 135 Reviews

Jobs at Citadel Credit Union

Collections Analyst - Hybrid

Application Administrator