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Citadel Credit Union

Engaged Employer

Citadel Credit Union reviews

3.5

60% would recommend to a friend

(135 total reviews)

Bill Brown

69% approve of CEO

60% positive business outlook

Citadel Credit Union has an employee rating of 3.5 out of 5 stars, based on 135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citadel Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

135 reviews
2.0
Dec 3, 2017

Sfsr

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sunday’s off, bonuses if the branch meets goals, decent pay.

Cons

Worked every sat almost, they make promises they don’t keep, they make you fill in wherever needed no matter the commute they make you take, catty coworkers aren’t put in their place, raises are a joke. Don’t ask for days off because good luck getting them granted unless it suits the “business needs”.

avatar
Citadel Credit Union Response
8y
Thank you for your review. Citadel acknowledges the feedback received in regards to staffing constraints in 2017. We are currently evaluating these concerns, and are looking to provide additional support staff for peak hours in the very near future.
3.0
Nov 29, 2017
Recommend
CEO approval
Business Outlook

Pros

Cool to work in a branch and see how things work behind the scenes. There are also some great colleague you will work with.

Cons

Tough working with challenging clients. Management can micromanage a little and the pay just isn’t enough (to put it simply).

5.0
Oct 9, 2016

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Senior Management Team is great? They get it. There is tremendous support for staff in all areas. Competitive salary and fair work/life balance. Lots of opportunities for advancement.

Cons

Whatever the reason for turnover is, I hope we figure it out, it's concerning. The organization is a great place to be, why are our long term employees leaving?

Viewing 34 - 36 of 135 Reviews

Glassdoor has 137 Citadel Credit Union reviews submitted anonymously by Citadel Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Citadel Credit Union is right for you.