Does Citadel Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Citadel Credit Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Citadel Credit Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Citadel Credit Union?

60% of Citadel Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Citadel Credit Union 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Citadel Credit Union?

Senior Financial Services Representative (8) , Account Specialist (6) , Financial Service Representative (4) , Financial Services Representative (4) , Manager (3) , Marketing (3) , Senior Financial Service Representative (3) , Assistant Manager (2) , Back Office (2) , Contact Center Representative (2) , Customer Service Representative (2) , Inbound Customer Service Representative (2) , Market Manager (2) , Member Care Representative (2) , Member Care Specialist (2)

What are the pros of working at Citadel Credit Union according to real employee reviews?

"Good benefits compared to some other companies." ((in 10 reviews)); "Good pay, not super busy," ((in 9 reviews)); "Competitive salary and fair work/life balance." ((in 6 reviews)); "Good people and genuine concern for members." ((in 5 reviews)); "Work from home and not much eise" ((in 4 reviews))

What are the cons of working at Citadel Credit Union according to real employee reviews?

"Management was poor, I was no able to voice my opinions even when told." ((in 7 reviews)); "It depends on your direct manager whether you can move in the company." ((in 5 reviews)); "This leads the limited growth opportunities to only newer retail offices." ((in 4 reviews)); "Senior Management does not function in an objective way and regularly makes decisions based more on personal relationships versus merit and objective assessment of employee performance." ((in 3 reviews))

What are the top reviewed Citadel Credit Union locations?

Exton , Parkesburg , Elverson , Philadelphia , Pottstown , Thorndale , East Norriton , Chicago , Lancaster , Brookhaven , Clifton Heights , Lansdale , Lionville , Montgomeryville , Paoli , Phoenixville , West Chester , Hybla Valley

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Citadel Credit Union

Citadel Credit Union reviews

3.5

60% would recommend to a friend

(135 total reviews)

Bill Brown

69% approve of CEO

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (135 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Citadel Credit Union has an employee rating of 3.5 out of 5 stars, based on 135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citadel Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

135 reviews

5.0

Feb 25, 2017

Account Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great People To Work With!

Cons

Work Hours, Mean Members, Working Saturdays

2.0

Oct 4, 2016

Snap Shot

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Citadel is a friendly place to work.

Cons

Lack of growth opportunities for qualified individuals.

Citadel Credit Union Response

Thank you for your review. We value and appreciate your feedback. We are currently developing career pathing to ensure each employee has a clear direction in regards to career opportunities at Citadel.

3.0

Sep 15, 2016

Needs more to offer..

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay is about the only benefit of working for the company

Cons

Schedules (no work to life balance as stated in the mission statement), universal employees, high turnover rate

Viewing 70 - 72 of 135 Reviews

Jobs at Citadel Credit Union

Collections Analyst - Hybrid

Application Administrator

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Citadel Credit Union

Citadel Credit Union reviews

Company ratings over time

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Reviews by job title

Account Specialist

Snap Shot

Needs more to offer..

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