Does Citadel Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Citadel Credit Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Citadel Credit Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Citadel Credit Union?

60% of Citadel Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Citadel Credit Union 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Citadel Credit Union?

Senior Financial Services Representative (8) , Account Specialist (6) , Financial Service Representative (4) , Financial Services Representative (4) , Manager (3) , Marketing (3) , Senior Financial Service Representative (3) , Assistant Manager (2) , Back Office (2) , Contact Center Representative (2) , Customer Service Representative (2) , Inbound Customer Service Representative (2) , Market Manager (2) , Member Care Representative (2) , Member Care Specialist (2)

What are the pros of working at Citadel Credit Union according to real employee reviews?

"Good benefits compared to some other companies." ((in 10 reviews)); "Good pay, not super busy," ((in 9 reviews)); "Competitive salary and fair work/life balance." ((in 6 reviews)); "Good people and genuine concern for members." ((in 5 reviews)); "Work from home and not much eise" ((in 4 reviews))

What are the cons of working at Citadel Credit Union according to real employee reviews?

"Management was poor, I was no able to voice my opinions even when told." ((in 7 reviews)); "It depends on your direct manager whether you can move in the company." ((in 5 reviews)); "This leads the limited growth opportunities to only newer retail offices." ((in 4 reviews)); "Senior Management does not function in an objective way and regularly makes decisions based more on personal relationships versus merit and objective assessment of employee performance." ((in 3 reviews))

What are the top reviewed Citadel Credit Union locations?

Exton , Parkesburg , Elverson , Philadelphia , Pottstown , Thorndale , East Norriton , Chicago , Lancaster , Brookhaven , Clifton Heights , Lansdale , Lionville , Montgomeryville , Paoli , Phoenixville , West Chester , Hybla Valley

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Citadel Credit Union

Citadel Credit Union reviews

3.5

60% would recommend to a friend

(135 total reviews)

Bill Brown

69% approve of CEO

60% positive business outlook

Ratings by category

3.6

Compensation and benefits

3.4

Culture & values

3.4

Diversity & inclusion

3.3

Career opportunities

3.2

Work/Life balance

2.7

Senior management

Citadel Credit Union has an employee rating of 3.5 out of 5 stars, based on 135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citadel Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

135 reviews

5.0

Apr 26, 2016

Citadel

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It is a great place to work. The pay and benefits are better than many other banks.

Cons

There is a great team atmosphere, but it can get too competitive sometimes.

5.0

Mar 8, 2016

Proactive Senior Financial Services Representative

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Communication is very good. Interview process was quick and feedback was fast.

Cons

Training in Exton was far for me but the upside was getting mileage reimbursement for the extra miles.

3.0

Jan 27, 2016

FSR

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

pay is higher from other places for teller work.

Cons

there is sometimes a hostile work environment.

Citadel Credit Union Response

10y

Thank you for your feedback. It is understood that problems, misunderstandings and frustrations may arise in the workplace. It is Citadel’s intent to be responsive to its Employees and their concerns. If Employees have concerns, they are strongly encouraged to voice these concerns openly and directly to their managers. We welcome you to contact a member of the Human Resources team at 610-380-6000 to discuss your experience in more detail.

Viewing 73 - 75 of 135 Reviews

Jobs at Citadel Credit Union

Teller

Downingtown, PA

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Collections Analyst - Hybrid

Application Administrator

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