Does Citadel Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Citadel Credit Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Citadel Credit Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Citadel Credit Union?

60% of Citadel Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Citadel Credit Union 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Citadel Credit Union?

Senior Financial Services Representative (8) , Account Specialist (6) , Financial Service Representative (4) , Financial Services Representative (4) , Manager (3) , Marketing (3) , Senior Financial Service Representative (3) , Assistant Manager (2) , Back Office (2) , Contact Center Representative (2) , Customer Service Representative (2) , Inbound Customer Service Representative (2) , Market Manager (2) , Member Care Representative (2) , Member Care Specialist (2)

What are the pros of working at Citadel Credit Union according to real employee reviews?

"Good pay, not super busy," ((in 9 reviews)); "Good benefits compared to some other companies." ((in 9 reviews)); "Low stress environment with excellent work life balance" ((in 5 reviews)); "Good people and genuine concern for members." ((in 5 reviews)); "Great culture & people" ((in 4 reviews))

What are the cons of working at Citadel Credit Union according to real employee reviews?

"Management was poor, I was no able to voice my opinions even when told." ((in 8 reviews)); "It depends on your direct manager whether you can move in the company." ((in 5 reviews)); "This leads the limited growth opportunities to only newer retail offices." ((in 3 reviews))

What are the top reviewed Citadel Credit Union locations?

Exton , Parkesburg , Elverson , Philadelphia , Pottstown , Thorndale , East Norriton , Chicago , Lancaster , Brookhaven , Clifton Heights , Lansdale , Lionville , Montgomeryville , Paoli , Phoenixville , West Chester , Hybla Valley

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Citadel Credit Union

Citadel Credit Union reviews

3.5

60% would recommend to a friend

(135 total reviews)

Bill Brown

69% approve of CEO

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (135 reviews)

Ratings by demographic groups

Race / Ethnicity

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Veteran status

Citadel Credit Union has an employee rating of 3.5 out of 5 stars, based on 135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citadel Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

135 reviews

4.0

Feb 14, 2019

Good place to work

Senior financial services representative

Recommend

CEO approval

Business Outlook

Pros

Schedule flexibility, work life balance.

Cons

Work on Saturdays, challenging sales goals.

1.0

Dec 15, 2017

No checks or balances ensuring the quality of company's employees.

Account specialist

Recommend

CEO approval

Business Outlook

Pros

Health care benefits are offered to employees.

Cons

No policing of decision making in management roles. This left clients and employees powerless to seek a second opinion.

4.0

Aug 20, 2016

Solid place to work

Account specialist

Recommend

CEO approval

Business Outlook

Pros

Competitive pay, friendly culture, and supportive management

Cons

Limited advancement opportunities and working weekends

Viewing 124 - 126 of 135 Reviews

Jobs at Citadel Credit Union

Director, Member Marketing

Application Administrator

Direct Response Manager

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Citadel Credit Union

Citadel Credit Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good place to work

No checks or balances ensuring the quality of company's employees.

Solid place to work

Jobs at Citadel Credit Union

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