Does Citadel Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Citadel Credit Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Citadel Credit Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Citadel Credit Union?

60% of Citadel Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Citadel Credit Union 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Citadel Credit Union?

Senior Financial Services Representative (8) , Account Specialist (6) , Financial Service Representative (4) , Financial Services Representative (4) , Manager (3) , Marketing (3) , Senior Financial Service Representative (3) , Assistant Manager (2) , Back Office (2) , Contact Center Representative (2) , Customer Service Representative (2) , Inbound Customer Service Representative (2) , Market Manager (2) , Member Care Representative (2) , Member Care Specialist (2)

What are the pros of working at Citadel Credit Union according to real employee reviews?

"Good pay, not super busy," ((in 9 reviews)); "Good benefits compared to some other companies." ((in 9 reviews)); "Low stress environment with excellent work life balance" ((in 5 reviews)); "Good people and genuine concern for members." ((in 5 reviews)); "Great culture & people" ((in 4 reviews))

What are the cons of working at Citadel Credit Union according to real employee reviews?

"Management was poor, I was no able to voice my opinions even when told." ((in 8 reviews)); "It depends on your direct manager whether you can move in the company." ((in 5 reviews)); "This leads the limited growth opportunities to only newer retail offices." ((in 3 reviews))

What are the top reviewed Citadel Credit Union locations?

Exton , Parkesburg , Elverson , Philadelphia , Pottstown , Thorndale , East Norriton , Chicago , Lancaster , Brookhaven , Clifton Heights , Lansdale , Lionville , Montgomeryville , Paoli , Phoenixville , West Chester , Hybla Valley

Citadel Credit Union reviews

3.5

60% would recommend to a friend

(135 total reviews)

Bill Brown

69% approve of CEO

60% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Citadel Credit Union has an employee rating of 3.5 out of 5 stars, based on 135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citadel Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

135 reviews

1.0

Jun 19, 2024

Collection

Collection department

Recommend

CEO approval

Business Outlook

Pros

Business casual office, and gym

Cons

Unprofessional work environment that senior management and human resource department allowed racist treatment in department and bullying,

Citadel Credit Union Response

2y

All claims of unprofessional or inappropriate behavior that are brought to the attention of management are thoroughly investigated by HR. Citadel policies are such that the type of behavior alleged is not tolerated.

5.0

Jun 14, 2024

Treated Well

Assistant market manager

Recommend

CEO approval

Business Outlook

Pros

Management is aware of your need of a work/life balance and help as much as they can.

Cons

Moving up can be a little difficult depending on how many people want the job.

1.0

Jun 13, 2024

Where careers go to die

Inbound customer service representative

Recommend

CEO approval

Business Outlook

Pros

Ability to work remote, people " seem" nice but....

Cons

Serious micromanagement of your time down to the minute. Definitely NOT an adult job. You are a mindless robot answering as many calls as you can while all of the Karen's oversee your every move. I'm telling you RUN..they have a lot of people w long tenure and believe me you will see why if your unfortunate enough to get a job here. They don't care about your goals, career aspirations, or development. They do a good job of trying to "act" like it but no they could care less.

Viewing 19 - 21 of 135 Reviews

Jobs at Citadel Credit Union

Director, Member Marketing

Application Administrator

Direct Response Manager