Citco reviews

3.4

59% would recommend to a friend

(3,584 total reviews)

Christopher Smeets

66% approve of CEO

60% positive business outlook

Citco has an employee rating of 3.4 out of 5 stars, based on 3,584 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citco employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Dec 10, 2016

Investor Relations Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good learning experience for new grads

Cons

Lack of management support, a lot of pressure/stress, long hours, horrible email system, poor internal controls, very risky

avatar
Citco Response
9y
Dear Anonymous - In addition to being a good place to start your career - Citco is a great place to grow your career. Citco offers grads and seasoned professionals a broad exposure to complex financial instruments, world class clients, excellent training and development opportunities, and comprehensive benefits just to highlight a few things that come to mind. A hallmark of our offices and management style is our open door policy - and we would hope that all responsible and thoughtful employees will escalate any concerns they have about systems or controls - so that management can examine and assess anything that may actually need to be addressed. This would be part of good corporate citizenship.
2.0
Dec 3, 2016
Recommend
CEO approval
Business Outlook

Pros

-Good place to start your career if you can't find a job anywhere else in the city -Good benefits and pension plan -Free drinks and renovated office -Legendary company parties For new grads: simple, get this job if you can't find anything else. Get a designation, get a promotion, move on to another employer For professionals: it's not a place for true professionals - find something somewhere else

Cons

-Boy where do I begin (in no particular order) -Repetitive work: it's fine if managers make an effort to create job rotation opportunities, but they don't -Little recognition from management for your hard work: they take excellence as granted, but will slam you when you make a mistake. It's the office culture here. -Chaotic management style: ask any line manager how many clients have come and go through the team, and is there ample handover and notice for client move? -Politics: Promotions are earned based on your affinity with your boss, not your performance -Lack of performance measurement: It's an open secret on the floor that we all take the annual performance appraisal process as a joke. Why? because they are not linked to your actual performance. It goes like this: I like you and I want to promote you. Therefore, you get 4 out of 5 on your scores so that there is 'proof' that you are ready for promotion! -Lack of comradeship from senior management: VP's roll into the office at 10 at leave at 6, on time, even during the busiest periods of the months, when people starting at 7 work until midnight -Jobs are being shipped to the new Asian office, uncertain future -People who stay at Citco are those who don't have a designation and can't really land a decent job anywhere else: alright, not everyone is like that. We have quite a few great people. But there are too many less than qualified employees -No communication from senior management: if there is good news, you will hear about it! bad or mixed news? Never heard of! Because the company is perfect right? -No commitment to people development: How many times has Citco updated its systems over the past year? And how many times has it updated employee development plan and performance measurement criteria since the beginning of time? Anyone? -As many others have pointed out, the culture at Halifax office is toxic long hours: note the difference between hard working and long hours.

avatar
Citco Response
9y
Wow, where does one begin to respond to such an unhappy review? While I respect your viewpoint, I think it’s important to try to strike a bit more balance with my response to represent the other hardworking and committed employees in your office – many of whom would have a different point of view. Citco is indeed a dynamic and busy work environment – perhaps that may seem a bit chaotic at times to junior staff – to others it can be exciting, challenging and rewarding. No one here would ever present our firm or any other we know or have worked at - as “perfect”. Over the years we have made many improvements to business and HR processes as well as systems – and as other firms do – we’ll continue to drive these efforts. Yet it must be noted that Citco has been a great training ground for countless professional over the decades – not only at the start of their careers – but in the middle and at the top – as evidenced by the many senior managers and MD’s who have grown their career at Citco. Their development has been shaped by our formal and informal training programs and opportunities. Ambitious employees also take accountability for their own development – by utilizing our education programs which provide financial support to help them get their designations, or seeking out mentors, or raising their hands for projects and assignments. True – Citco culture and environment may not be for everyone – and it seems that perhaps at this point in your career it may no longer be the place for you. You’re right – it’s important to know in your career when it is time to move on.
1.0
Dec 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Very clever old employees and managers who have known tricks to stay longer and not let any new person come in and learn skills so they stay longer Be careful of them as they are just like snakes waiting to bite you ;)

Cons

every thing honestly worst company i have ever worked poor health package who tries to take out money from you instead of reimbursing HR are the most worst of all they say will give good reference on your face and on your back they will back stab you

avatar
Citco Response
9y
Dear reviewer, I'm not sure how to respond to your feedback, because this certainly isn't the Citco I recognise. You correctly reference our very long serving and valued employees which I believe is a reflection of how rewarding and satisfying a career in Citco can be. It does of course provide a challenge to create progression opportunities for newer employees but that challenge is one we thrive on, as we continue to innovate our leaning and development offerings to ensure that people have the opportunity to grow their skills year on year, so they are ready to progress when the opportunities present, as they inevitably do in a growing company. I am also struggling to understand your reference to the Company health package which is generous by any standards, providing comprehensive private health insurance to employees and their families. I note that you are no longer an employee, and so I hope that you have a fulfilling career in an environment that meets your expectations.
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