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      Citco

      Engaged Employer

      Citco reviews

      3.4

      59% would recommend to a friend

      (3,584 total reviews)

      Christopher Smeets

      66% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      Citco has an employee rating of 3.4 out of 5 stars, based on 3,584 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citco employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      4K reviews
      4.0
      Dec 30, 2016

      Great company to work for

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Leader in the Alternative Fund Admin space - Focus on excellent client service by providing services other companies aren't able to deliver (e.g. daily reconciliations, access to accounting system, complex pricing of OTCs) - Great exposure to all types of instruments, fund setups and multi billion clients

      Cons

      - Long working hours especially during peak periods and month-end period - Communication around global policy changes that are being implemented could be more transparent

      avatar
      Citco Response
      9y
      Dear Colleague - Many thanks for taking the time to provide such balanced feedback.
      3.0
      Dec 22, 2016

      NS

      Fa manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      good people, generally fun environment, management willing to listen, fair approach

      Cons

      long hours, salary, bonus and benefits not great and reviews give minimal increases. visible reduction in staff numbers with people not being replaced or made redundant.

      avatar
      Citco Response
      9y
      Dear Colleague, thanks for taking the time to provide a review. I agree, we do have great people at Citco and try to create a culture and environment that makes working here fun , even though the working hours can be onerous at certain times of the month or year. Such is our industry. We continuously review our comp and bens in the local market to ensure that we remain competitive and fair and hope despite your comments that you agree that Citco adopts a very fair approach to compensation. There were some changes at your location last year that unfortunately resulted in work being migrated elsewhere. The HR team and management worked hard to minimise any personal impact as much as possible and thankfully most people were satisfied with the outcome. I welcome your comments on transparency. Good advice! We can certainly try to be more open and regular in our communications and business updates. I will make sure this feedback is received by your local management team. Thanks again for your review.
      1.0
      Dec 12, 2016

      No balance

      Investor relations
      Recommend
      CEO approval
      Business Outlook

      Pros

      The actual work itself is fairly easy regardless of high stress levels and heavy workload. I made a good friend or two. Stocked up on free juices and pop. Nice private washrooms. Learned how not to act as a manager.

      Cons

      Where do I start ? First off had no real training from my manager. Basically learned everything on my own. My team was extremely short staffed (obviously everyone wanted to leave) the manager I had was rude, he didn't know what he was doing. This manager would tell me one thing and then go back on what he said when he realized that he was doing things wrong. The work is highly repetitive. Manager lacked communication skills. The hours were extremely long, and not worth it. NO WORK/LIFE BALANCE !!! I love a challenge and I do well under stress but this was something else the stress was unnecessary. Most days I would leave at 7pm be too tired and drained, due to dealing with Unclear demands from my manager, to even enjoy spending time with my family and go to the gym. Sure they give you high hopes when you get hired making you think that they want you to have a nice balance between work and personal life but they don't even give you time to enjoy your personal life. You may get your gym membership covered but you won't be able to use it unless you want to compromise sleep. Lack of sleep is greater risk of mistakes and everyone knows that when you make even one mistake even if your work is mistake free 99% of the time they will right away come down hard on you for it. Managers do not show leadership they only "guide" you when you make a mistake and I really wouldn't call it guiding since they only give you sh*t for making that one tiny mistake. they never give you recognition for having mistake free work 99% of the time. We're humans not computers mistakes can happen that's why managers are supposed to then look over our work and SHOW us how to ensure perfection every time.

      avatar
      Citco Response
      9y
      Dear Colleague - I appreciate your feedback and it's regretful to see that you are not fully enjoying your team and work experience. When there is strong team spirit and a strong manager, I have seen so many happy teams working well here and feeling satisfaction in the work they do (even during the busy periods each month) and the relationships they've developed. Based on your feedback it isn't clear if you have tried to have a balanced conversation with you manager to give them some considered, constructive feedback and suggestions to improve the team atmosphere. I realize that can be a hard conversation to have - so I often encourage employees to work with Human Resources for coaching or support. As humans it's easy for us to complain to each other - but more productive to try to be a real team player who feels accountable to the whole team to try to improve conditions and communication. Each of us has the power within us to effect positive change.
      Viewing 3109 - 3111 of 3,584 Reviews
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